Introducing Contribution Compass
A Proven Approach To Maximising Contribution and Returns
With team development being their specialisation, Julie and Neil sought out and partnered with Contribution Compass, who are recognised as one of the world’s most progressive Psychometric Profiling Organisations.
Together, they utilise Profiling to not only identify a team member's natural talent but also to assist with their task allocation and management resulting in increased team productivity, fulfilled team members and reduced team turnover.
MAXIMISING CONTRIBUTION. MAXIMISING RETURN.
At Contribution Compass they believe that people should do what they are good at and what they naturally love. One cannot be all things to all people – and this is especially important to consider when running a successful Real Estate business. When you take on multiple roles (that should ideally be taken on by the team) it is firstly, nearly impossible to be objective, and secondly does not result in business success.
New Agencies often start out with an individual who once was a sales person who wanted to start out on their own and so are the sole Principal. The problem with this sort of set-up is that the Agency is then entirely reliant on the skill, ability and good health of that individual. When the business grows they often employ someone like themselves and no one ends up making use of their natural energy to its full potential.
One of the underlying scopes that Contribution Compass takes into consideration is ‘natural energy’. Natural energy is referred to as the way in which you naturally act and operate. It is most easily observed in critical moments when people respond in a particular way reflective of their underlying natural energy. Usually, a critical or defining moment is a brief or intense pressure or turning point in which the decision that is made or action is taken dramatically impacts one’s journey positively or negatively. It is by default that one will respond from one’s natural energy as instinct kicks in.
The concept ‘contribution’ comes into practice as it relates to the part played by a person or company in bringing about a result or helping something to advance. The concept of natural energy acknowledges that different people will naturally be more effective at different aspects of a business’ activities. So, when there is a balance of natural energy around the table and when there is a defined methodology to leverage their respective contributions, there will be effective flow for all.
For many, the thought of change is downright scary. Introducing new structures and methods within an Agency environment may be seen as changing the already accepted ways of doing things. But it is important to remember that when there is balanced natural energy around any table, the flow is a lot more effective and in turn results for both the Principal and business as a whole.
On a personal level, maturing your understanding and application of natural energy is critical for your development as an individual, to maximise the opportunities available to you and to support the growth of those around you, both personally and professionally. This understanding therefore adds as much value to your family and home environment as it does to the team or business that you are part of.
To learn more about each profile click the "Profile and Debrief" button below.
The Four Natural Energies
(North) accelerates and ignites change, bringing innovation and the ability to initiate new projects. It tackles obstacles head-on, solves problems and sees new opportunities missed by others. This energy sparks activity, drives others forward and maximises the view of the bigger picture and the visionary future ahead. When not in balance, Activating energy can push so hard that the team is left exhausted. Indeed, those who operate within this energy just consider this collateral damage in the process. It can quickly destroy value through its drive to relentlessly create and not finish what is started or to not build the team to support it.
(East) ignites the spark in others, rallying the team to support the shared vision while striving to excel, individually and collectively. It hears the voice and sentiment of the people in the team and builds engagement, rapport and team spirit, as well as connecting in others around them and their network to rally behind the same cause. This energy maximises the talent of a group and fires them up to get moving. When not in balance, Inspiring energy can result in too much attachment to the feelings of others and the inability to focus on the specifics required to achieve the result. It can quickly destroy value through the inability to hold the team accountable and not getting tough when required.
(South) brings others’ ideas to life through the implementation of those ideas and the nurturing of their growth over the long term. It is grounded in reality and understands the elements, resources and pace required to achieve sustainable growth. This energy maximises value through the consistent application of the right effort and the persistent commitment to completion. When not in balance, Sustaining energy can get bogged down in the limitations of the current reality and long- standing routines that no longer serve. It can quickly destroy value through doggedly following the tried and tested and resisting the breakthrough moment.
(West) brings a refining eye and razor-sharp detail, cutting through the noise and identifying risk with a factual and data-based perspective. It has the ability to assess and solve complex problems, while optimising efficiency and return. This energy maximises value through analysis and the testing of solutions with a considered approach that focuses on continuous improvement. When not it balance, Tempering energy can get lost in the numbers and analysis, losing perspective of the vision and becoming too risk averse. It can quickly destroy value through being out of touch with the people in a team and the human dynamics at play.
Finally... A Cost-Effective Solution To Our Industries Biggest Problem... Team Turnover!
The financial impact of team turnover can be devastating as we expend large amounts of hard-earned cash in the process of finding a replacement for exiting team members. Recruiting chews up both time and resources as we advertise, vet CV’s, interview and complete all the associated tasks in an effort to secure the most suitable candidate. Take a minute and reflect on how many employees you have lost over the past 12 months and give some thought as to how much losing them is costing you.
To quantify the loss and put a number on it we drew upon the resources and expertise of International HR Organisation Drake International. Drake calculated the dollar cost of losing a Property Manager on a wage of $60,000 per year to be $17,665. This figure is alarming when we take into account that it does NOT include the fee required if you choose to use a recruitment firm. Typically, that would add an additional $5,000. The breakdown is as follows:
These calculations also do not consider the collateral damage that can follow. We asked our clients about the flow-on effect and they advised us that if they lose an experienced Property Manager, then they expect to lose around 3 managements that will follow them over the following months. The impact can be a combined hit of around $12,000 to the value of your rent roll. Even further damage is caused if the exiting employee convinces or influences another Property Manager to leave with them, the loss doubles.
Getting the most suitable candidate for a specific role within a business is an essential first step in stemming the high team turnover and associated costs that plague our industry. Agent Dynamics Team Solutions System mitigates your risk by attracting, assessing and filtering the most suitable candidate for any position in the most cost-efficient way available.
Meet Our Team
Strategy and Development
What Our Clients Say
Neil was able to break down a seemingly complex document into an easily digestible profile into my cognitive thought process, making learning about my professional instincts engaging and insightful.
Jones and Co Property
One of the things we enjoyed the most at our Team Development Day was learning how to best harness each personality type and how to gear our approach according to each type.
Better understanding each personality type has enabled us to see what type of people we want to hire in our business, moving forward. With that in mind, and with job ads targeting a specific type, we will be better equipped to select the right candidates to further build our team.
Julie, Neil and Jo are a force to be reckoned with! Extremely friendly, knowledgeable and engaging. Solutions experts. We got what we paid for and more! Our team thoroughly enjoyed their Team Development Day.
We look forward to again working with Agent Dynamics in the near future!
Business Development Manager
Zoom Real Estate
Neil and Julie have an incredible understanding of people and use the agent dynamics platform to better understand the strengths of each individual within our business. This allows us to focus on the roles that will suit each member’s skillset and structure their position to suit those strengths and interests to provide the best service possible to our clients.
We absolutely love working with Neil and Julie and am looking forward to this next exciting phase in the agent’s dynamic journey
Working with Julie has provided a significantly helpful framework for me to develop my skills and confidence. I have been able to develop my own style in creating a way of doing business that feels good and where I KNOW I am making a significant contribution to the lives of my clients. I would not be in the position I’m in, were it not for my regular mentoring sessions with Julie and Neil.
Madeleine Hicks Real Estate
Having reviewed a number of different personality profiling systems, Agent Dynamics is highly effective and simple to use for a whole team.
Agent Dynamics is a progressive team that has supported Noble Realty with practical discussions, mentoring and coaching in the Real Estate and Property Management industry. Julie and Neil both have their unique styles and approaches and have been invaluable to our team.
Property Management Admin
Julie Davis and Neil Williams have the solution to increasing your workplace’s productivity and getting the results you want! Their Agent Dynamics testing and profiling revealed personal strengths as well as which personality types we were missing and needed to achieve our business goals. Super insightful, it’s a valuable tool I highly recommend when it comes to recruiting and placing employees in roles they’re ‘naturally’ suited to so you get the best results from them.
When something changes the way you look at life, it has to be said that it’s life changing… Julie and Neil from Agent Dynamics with their Agent Dynamics Profiling System made such an impact on how I now view the traits we all have. From being profiled initially to learning about the staff here at work and how we connect with innately different skills.
Amazing how the personality of others with their own quirks and super skills bring harmony ad complete team work to the forefront… we can’t all be a Star and without the Deal Makers there are no sales… without the Lords there is no process and without the Accumulators the profit fritters away… Thank you for the amazing insight it’s certainly made me value and appreciate others in my life in a whole new way. We all have important skills when recognised, and use profiling to come together as a group.
#amazingworkplace #agentdynamics #profiling #respect #understanding
Wow, I had such an enjoyable time having my profile done with the Team at Agent Dynamics. The ‘Aha’ moment came when I realised the suitabilities of values and qualities that makes a huge contribution to the workplace and therefore the market.
Neil and Julie were able to guide us throw our personal contributions and challenges, Do’s & Don’ts for further personal growth and development of ourselves and others. This opportunity has been invaluable and with ongoing support and cares long after the first contact.
I have not been able to stop sharing the name Agent Dynamics with others since having a greater understanding of my own journey through being a Connector.
One Agency JD Property Agents
Julie Davis was my assigned Coach for a year as the market was in a downward slide and I decided it would be the best time to focus more on sharpening my tools. The information Julie asked for initially was quite overwhelming however if you don’t provide your coach with the full and honest story, I am unsure on how they would begin to help you. I found Julie to be a strong person who is extremely positive, and one who wouldn’t let me get away with things. She would always push for that a little bit more. She was instrumental in helping me find the right team and thanks to Julie it soon become apparent as to who was necessary and who wasn’t. I recommend coaching to those who really do love the industry; you need to be prepared for answers you may not wish to hear, but if you don’t listen then why be coached? Not only do you need to be money driven but you also need to be passionate for what you do in this business. I genuinely love to match people with property and I believe this is evident with 97% of my business being either repeat clients or referrals. My biggest year in Real Estate was 2012 and this was due to the sharpening of my tools, accountable calls and on the goals I set which Julie effectively contributed to the implementation of. I would like to wish Julie all the best in her new venture and I am more than happy for anyone to contact me if they want to discuss my experience with Julie any further.
Vivian's Residential Real Estate
I found Julie and Neil from Agent Dynamics to be engaging, helpful and most of all value adding to the needs of my business. They understand what they do very well and I would happily recommend their services.
Great day full of helpful implementation, facts, and solutions. Good interaction with the group. Thank you.
Madeleine Hicks Real Estate
As always I like the really basic presentation i.e. same core principals that everything relates back to. I don’t necessarily think being a leader is complicated and today proved that. Keep it simple. Thank you, for your continued support of our business and us.
Love working with Julie and Neil (and Jo is a great addition). Really like the new profile set up and definitely more in tune with what I enjoy and excel out.
Eview Group Julie Ormston & Partners
Fundamental ideas and thoughts which make it sound easy and indeed if followed should be easy. A very day and thank you, Julie and Neil so much.
As always, Agent Dynamics over delivered in knowledge and content. I never realised how much I needed this workshop until I did it. What I learnt today I have no doubt will improve my business and team progress for all involved.
I highly recommend this course to any Principal or Agent with a team or EBU.
Stone Real Estate
We quickly saw the value that Agent Dynamics could provide to our business and had our whole team profiled… helping us to ensure we had the right people in the right positions. Our culture improved after each team member understood themselves as well as their colleagues.
Harcourts Adelaide Hills
As Julie and Neil analysed my profile, I felt like I was getting to know myself. It was like an epiphany! Suddenly I realised why I explode with energy and passion when I set about creating and developing and why I avoid doing other tasks- it’s because I am in my flow. I’m using my ‘God’ given talents to do what I am best at. It’s like when planets align, however in my case I feel like my heart, soul and head align, and that’s because they do.
Not only was it useful to truly understand who I am, but as my daughter also works in our company we could see how strong we were in some areas of our business and where our limitations were in others. We saw the big picture and now know who we need to complete our team as well as balance our business. Agent Dynamics Profiling System is an absolute must for every real estate business, in particular the property management team.
Property Management Business Consultant
I learnt so much on the different profiles and highly recommend Agent Dynamics. Julie and Neil are a terrific team.
Starr Partners Auburn
1. Highlighting Standards
2. Importance of Policy and Procedures manual
3. Importance of KPI’s
Great day for focusing on the business.
Principal & Founder
Madeleine Hicks Real Estate
I wanted to say thank you for the exemplary service and advice we have received from you. We have used profiling initially when you first offered it. Reluctantly my business partner decided to allow me to use it to try to gain harmony between two staff members that weren’t getting along. Incredibly they now understand each other and have formed a truce!
Most recently we engaged you (and thank GOD we did!) to profile someone my business partner was very keen to put on in a vital role who looked very impressive. After a phone interview with you, and profiling, we realised we would have made a poor judgmental error. When I think about high recruitment costs, and the terrible cost and inconvenience as well as lost morale in getting the wrong person on-board, I am so grateful we made this incredible investment. I would highly recommend profiling for all of your team. You can’t change WHO they are but you can choose what work you give them which helps everyone. Furthermore using profiling for recruiting is absolutely essential. It is in my opinion the best tool for any office, no matter the profession. Thank you Julie and Neil. I am so grateful I did this!
Director / Licensed Real Estate Agent
RE/MAX United Vision
The team day with Neil was so valuable to me as a leader and to our team as a unit. It opened everyone’s eyes to the different traits and talents of each person via their profile type. It gave everyone a better understanding of how and why people do things or react in certain ways. I highly recommend getting a better understanding of your team via this program in order to get the best from everyone.
Thank you Neil and Julie.
Stockdale Leggo Craigieburn
Thank you Julie for the profiling work you did on me. So very accurate and so valuable to move forward. You totally nailed my personality, and in doing so, educated me to communicate with people with other personalities. For that, I will always be grateful.
This profiling has also identified my perfect client, how to get them and how to build my business surrounding this style. To say I am in awe of what you do and have achieved for me is an understatement.
Can’t keep saying it enough (hope I am not boring you) but huge thank you, the last week has shifted my whole world!
Little Black Book Solutions
Agent Dynamics have a unique profiling tool, which gave me amazing personal insights for myself and for my team. This had a dramatic impact on some business challenges that I was having. Identifying my own strengths and weaknesses with this tool, allowed me to move forward with confidence, to stop sabotaging my own success with short-sighted decisions particularly in learning how to surround myself with the right people to support my business growth.
Real Estate Consultant
Real Estate Mastery
Definitely something I would recommend to others. It is a very interesting and worthwhile concept and results were eye opening.
Client Services Manager
EView Julie Ormston and Partners
Julie and Neil are very professional in their approach and totally explain how the Agent Dynamics Profiling System works. The communication with myself and the team was excellent and the team found the two hour session of great benefit. I now will be able to use this information to better train individuals and revisit the staff I have and the roles they play in the office. Definitely very interesting and useful, I highly recommend the session and using their expertise with people and real estate to improve the office dynamics.
I would highly recommend your company and services to anyone. Neil was a great presenter and I was thoroughly interested all day. I was surprised with the outcome of my report, and at first I was skeptical upon completing the survey… saying to myself “oh just another course management want completed” But… I mentioned to managers and Neil, that this was the best exercise I have ever completed in Real Estate.
Senior Property Manager
Jones and Co. Property
My career is so much easier after understanding what my flow is. The team are knowledgeable, sincere and I always felt like they cared for my success. Julie and Neil are great people to learn from.
Without a tertiary education — how do you learn to become a leader, if not by trial and error? Loved the breakdown of topics. Loved the discussion from the other Principals. Good to discuss leadership styles outside the Franchise Group as well.
After hearing feedback from other industry professionals who had already worked with Julie and Neil, I found that investing in a Strategy Day with Agent Dynamics was a “no brainer”. By the end of the day we had clarity, direction and had progressed from feeling overwhelmed to having strategies in place and being back in control of our business. Solved, sorted, job done!
I found the profiling fascinating and it provided so many light bulb moments that explained why I’d been struggling in the past and why other areas of my business seem to fly by so smoothly. I’ve walked away with a very practical strategy on how to schedule my week so I become more productive and find my flow even in areas of “weakness”. I will be paying more attention to areas of my business that were previously ignored, and am excited to eventually use what I’ve learned to build a powerful team that will allow me to scale my business.
Actor, Singer and Producer
I thoroughly enjoyed our session with Julie and Neil of Agent Dynamics. They have developed an incredible system that looks into our innate behaviour profile and how it can be applied to our work to allow us to spend more time in our flow. The session was not only valuable in teaching us how to understand ourselves and our reactions to specific tasks within our job descriptions but also our workmates and the ways in which they innately function differently. I loved every second and have honestly felt such a sense of relief within my work since. Thank you so much for meeting with us!
Eview Julie Ormston & Partners
The Agent Dynamics process is absolutely brilliant, far more accurate and specific than I could have ever hoped for and it helped me to identify some personal strengths and weaknesses that I can capitalise on and manage.
Any opportunity to learn more about myself, to grow and to be able to improve or enhance certain areas of my personal and professional life are great opportunities and ‘Agent Dynamics’ allowed me to do all of this.
Highly recommended to organisations and individuals alike.
Assistant Agent - Real Estate
Craig Griffin Group
I love the Agent Dynamics tool! Not only did I learn more about myself and how I can best communicate and work in synergy with other people, but it also gives incredible clarity on what the most effective make-up of a team would be. I can see this reducing a lot of the frustration, time and expense in the hiring process. Such a valuable tool that I will recommend to all of my clients!
Coach. Speaker. Consultant.
I recently completed a personality profile that was instigated and run by Julie and Neil from Agent Dynamics. From the outset everything was very easy and clear to follow and the follow up from both Julie and Neil was excellent.
From a practical perspective it gave me insight into not only what my strengths and weaknesses are but also what type of profile that we would need to look for in any new team members that we look to take on board in the future. Another refreshing aspect was that we can use this type of profiling to allow us to be able to talk to our clients about how they can use this as a management tool rather than just a tool to help them recruit, this is how the traditional models had been utilised in the past. So once again thanks guys for bringing the REJS team up to speed and this is something that we are recommending to our clients every day.
Julie and Neil are very thorough and give a good explanation of how different personality types act and can interact. This kind of information is very important to have a harmonious working business.
Senior Sales Consultant
Starr Partners Auburn
It has been a fabulous journey for me as Julie has helped me in my question of formulating my “why” for real estate and she has indeed helped me to shape who Juana the real estate agent wants to be.
Julie’s emphasis on relationship building, being authentic and going with ones natural flow in her coaching methodology sits very comfortably with me, and has helped to take my career to new heights and to achieve my best month in real estate in the last 10 years.
Julie and Neil were fantastic. They helped us to further understand both our own personality types, as well as those working in the office with us.Their insight into personality profiling will allow us to better leverage our skills and time to make our agency more efficient and profitable.
Thanks a lot!
Eview Julie Ormston & Partners
The team at Agents Dynamics have provided me a wealth of knowledge in understanding myself to improve myself! I am excited to apply this knowledge to my learning, communicating and team building. This was all achieved in a relaxed and professional manner and I would highly recommend any and all team leaders and members to gain the knowledge of the people around them. Thank you so much Julie!
Licensed Real Estate Agent
Soul Property Agents
I wasn’t sure what to expect from this and was very nervous, however, the results were accurate and the chat with Neil wasn’t as scary as I had anticipated. I’ve learnt a lot about myself and how others may think or why they might process their thoughts. I highly recommend this agent profile to anyone if you’re starting your career or you want more understanding on your team hit up Agent Dynamics!
Property Management Jnr Cadet
Jones and Co Property
Thank you for the honest critique and personal feedback. I now have greater understanding of my profile and a specific set of strategies to move myself forward in alignment with my strengths, whilst maintaining my unique flow.
Thank you Neil & Julie, following the team session everyone expressed how valuable & insightful the learning was. Everyone agreed they are very excited to put into practice the communication upgrades. Highly recommend it to any business owner looking to help their team grow.
Soul Property Agents
Agent Dynamics has provided us with the right tools and advise over many years. They are an integral part of our business, we keenly meet on a regular basis. Cannot recommend them highly enough.
Noble Realty Pty Ltd
Julie and Neil are exceptional together and have a wealth of knowledge to really look from other unseen perspectives. Great Value and highly recommended.
Agent Dynamics was recommended to me by my partner. She had outlined the experience and the possible outcome to me prior to my consultation, however, the actual experience was far beyond anything she could explain.
Julie, Jo and the Agent Dynamics team are seamlessly professional, friendly and connected throughout the entire process.
The profile has allowed me to better understand my behaviour, thoughts and actions, particularly with regards to work-based activities, but also it carrys across into my personal world.
Thank you again!
Leasing and Business Development Consultant
Ray White Oakleigh
I was lucky enough to have private coaching with Julie and Neil a few years ago, I was new to the industry and was struggling to find the right direction that worked for my personality. I had intense profiling and excellent advice for my 3 months of training. The team were awesome, and now they work on agencies, setting a bigger picture for growth and structure.
If you believe your organisation is lacking in any way then try Agent Dynamics. They will give you expert advice and steer you in a growth direction that you may not have even considered.
I can only say thank you, Julie and Neil.
Raine & Horne
I can’t believe its February already! Happy anniversary I hope you guys enjoyed some special time together to reflect on some great memories. I finally have my head back in the game after a fantastic break, the sleeves are rolled up & head down. Bring on 2014 Looking at my year that was & the exciting breakthroughs I made with attitude, gratitude & real estate I can honestly say I learnt more last year than ever before. The changes you made for yourself & the way we communicated in the 2nd half of the year was also a huge step forward & was extremely beneficial in my development. I’m now looking at what I want out of 2014 & making plans for even more growth. I’m excited at the opportunity of this year & it being my best yet. I have decided I have invested enough money already on training & planning & trying to find the silver bullet! This year I am going to go back over the 3 years of our coaching & Sheargold’s training days & ring the neck out of what we haven’t implemented or changed. When you are available let’s have a chat, your positive energy, direct approach & excellent skill set have made my coaching sessions unreal! I will certainly miss the sessions but it’s time for me to challenge myself & put into practice everything I have learnt from you. You wouldn’t believe how calm & confident I have started this year. It feels better than ever & we have definitely faced a few challenges already.
Griffith Real Estate