Introducing Contribution Compass
A Proven Approach To Maximising Contribution and Returns
With team development being their specialisation, Julie and Neil sought out and partnered with Contribution Compass, who are recognised as one of the world’s most progressive Psychometric Profiling Organisations.
Together, they utilise Profiling to not only identify a team member's natural talent but also to assist with their task allocation and management resulting in increased team productivity, fulfilled team members and reduced team turnover.
MAXIMISING CONTRIBUTION. MAXIMISING RETURN.
At Contribution Compass they believe that people should do what they are good at and what they naturally love. One cannot be all things to all people – and this is especially important to consider when running a successful Real Estate business. When you take on multiple roles (that should ideally be taken on by the team) it is firstly, nearly impossible to be objective, and secondly does not result in business success.
New Agencies often start out with an individual who once was a sales person who wanted to start out on their own and so are the sole Principal. The problem with this sort of set-up is that the Agency is then entirely reliant on the skill, ability and good health of that individual. When the business grows they often employ someone like themselves and no one ends up making use of their natural energy to its full potential.
One of the underlying scopes that Contribution Compass takes into consideration is ‘natural energy’. Natural energy is referred to as the way in which you naturally act and operate. It is most easily observed in critical moments when people respond in a particular way reflective of their underlying natural energy. Usually, a critical or defining moment is a brief or intense pressure or turning point in which the decision that is made or action is taken dramatically impacts one’s journey positively or negatively. It is by default that one will respond from one’s natural energy as instinct kicks in.
The concept ‘contribution’ comes into practice as it relates to the part played by a person or company in bringing about a result or helping something to advance. The concept of natural energy acknowledges that different people will naturally be more effective at different aspects of a business’ activities. So, when there is a balance of natural energy around the table and when there is a defined methodology to leverage their respective contributions, there will be effective flow for all.
For many, the thought of change is downright scary. Introducing new structures and methods within an Agency environment may be seen as changing the already accepted ways of doing things. But it is important to remember that when there is balanced natural energy around any table, the flow is a lot more effective and in turn results for both the Principal and business as a whole.
On a personal level, maturing your understanding and application of natural energy is critical for your development as an individual, to maximise the opportunities available to you and to support the growth of those around you, both personally and professionally. This understanding therefore adds as much value to your family and home environment as it does to the team or business that you are part of.
To learn more about each profile click the "Profile and Debrief" button below.
The Four Natural Energies
(North) accelerates and ignites change, bringing innovation and the ability to initiate new projects. It tackles obstacles head-on, solves problems and sees new opportunities missed by others. This energy sparks activity, drives others forward and maximises the view of the bigger picture and the visionary future ahead. When not in balance, Activating energy can push so hard that the team is left exhausted. Indeed, those who operate within this energy just consider this collateral damage in the process. It can quickly destroy value through its drive to relentlessly create and not finish what is started or to not build the team to support it.
(East) ignites the spark in others, rallying the team to support the shared vision while striving to excel, individually and collectively. It hears the voice and sentiment of the people in the team and builds engagement, rapport and team spirit, as well as connecting in others around them and their network to rally behind the same cause. This energy maximises the talent of a group and fires them up to get moving. When not in balance, Inspiring energy can result in too much attachment to the feelings of others and the inability to focus on the specifics required to achieve the result. It can quickly destroy value through the inability to hold the team accountable and not getting tough when required.
(South) brings others’ ideas to life through the implementation of those ideas and the nurturing of their growth over the long term. It is grounded in reality and understands the elements, resources and pace required to achieve sustainable growth. This energy maximises value through the consistent application of the right effort and the persistent commitment to completion. When not in balance, Sustaining energy can get bogged down in the limitations of the current reality and long- standing routines that no longer serve. It can quickly destroy value through doggedly following the tried and tested and resisting the breakthrough moment.
(West) brings a refining eye and razor-sharp detail, cutting through the noise and identifying risk with a factual and data-based perspective. It has the ability to assess and solve complex problems, while optimising efficiency and return. This energy maximises value through analysis and the testing of solutions with a considered approach that focuses on continuous improvement. When not it balance, Tempering energy can get lost in the numbers and analysis, losing perspective of the vision and becoming too risk averse. It can quickly destroy value through being out of touch with the people in a team and the human dynamics at play.
Finally... A Cost-Effective Solution To Our Industries Biggest Problem... Team Turnover!
The financial impact of team turnover can be devastating as we expend large amounts of hard-earned cash in the process of finding a replacement for exiting team members. Recruiting chews up both time and resources as we advertise, vet CV’s, interview and complete all the associated tasks in an effort to secure the most suitable candidate. Take a minute and reflect on how many employees you have lost over the past 12 months and give some thought as to how much losing them is costing you.
To quantify the loss and put a number on it we drew upon the resources and expertise of International HR Organisation Drake International. Drake calculated the dollar cost of losing a Property Manager on a wage of $60,000 per year to be $17,665. This figure is alarming when we take into account that it does NOT include the fee required if you choose to use a recruitment firm. Typically, that would add an additional $5,000. The breakdown is as follows:
These calculations also do not consider the collateral damage that can follow. We asked our clients about the flow-on effect and they advised us that if they lose an experienced Property Manager, then they expect to lose around 3 managements that will follow them over the following months. The impact can be a combined hit of around $12,000 to the value of your rent roll. Even further damage is caused if the exiting employee convinces or influences another Property Manager to leave with them, the loss doubles.
Getting the most suitable candidate for a specific role within a business is an essential first step in stemming the high team turnover and associated costs that plague our industry. Agent Dynamics Team Solutions System mitigates your risk by attracting, assessing and filtering the most suitable candidate for any position in the most cost-efficient way available.
Meet Our Team
Strategy and Development
What Our Clients Say
Julie and Neil are exceptional together and have a wealth of knowledge to really look from other unseen perspectives. Great Value and highly recommended.
Julie and her team are amazing to work with. Their service is outstanding from a consultative standpoint and also in terms of helping us identify areas where we can complement each other better, instead of clashing!
I have been working with Julie since 2015, and she has helped us identify good team members to work with us and identify areas we need to focus on, and areas where we are inflow.
Her strategies and insights are game-changers for people in any industry when it comes to recruiting, conflict resolution or working together to maximise strength in teams
My Property Group
Working with Julie has provided a significantly helpful framework for me to develop my skills and confidence. I have been able to develop my own style in creating a way of doing business that feels good and where I KNOW I am making a significant contribution to the lives of my clients. I would not be in the position I’m in, were it not for my regular mentoring sessions with Julie and Neil.
Madeleine Hicks Real Estate
I wanted to say thank you for the exemplary service and advice we have received from you. We have used profiling initially when you first offered it. Reluctantly my business partner decided to allow me to use it to try to gain harmony between two staff members that weren’t getting along. Incredibly they now understand each other and have formed a truce!
Most recently we engaged you (and thank GOD we did!) to profile someone my business partner was very keen to put on in a vital role who looked very impressive. After a phone interview with you, and profiling, we realised we would have made a poor judgmental error. When I think about high recruitment costs, and the terrible cost and inconvenience as well as lost morale in getting the wrong person on-board, I am so grateful we made this incredible investment. I would highly recommend profiling for all of your team. You can’t change WHO they are but you can choose what work you give them which helps everyone. Furthermore using profiling for recruiting is absolutely essential. It is in my opinion the best tool for any office, no matter the profession. Thank you Julie and Neil. I am so grateful I did this!
Director / Licensed Real Estate Agent
RE/MAX United Vision
Julie Davis was my assigned Coach for a year as the market was in a downward slide and I decided it would be the best time to focus more on sharpening my tools. The information Julie asked for initially was quite overwhelming however if you don’t provide your coach with the full and honest story, I am unsure on how they would begin to help you. I found Julie to be a strong person who is extremely positive, and one who wouldn’t let me get away with things. She would always push for that a little bit more. She was instrumental in helping me find the right team and thanks to Julie it soon become apparent as to who was necessary and who wasn’t. I recommend coaching to those who really do love the industry; you need to be prepared for answers you may not wish to hear, but if you don’t listen then why be coached? Not only do you need to be money driven but you also need to be passionate for what you do in this business. I genuinely love to match people with property and I believe this is evident with 97% of my business being either repeat clients or referrals. My biggest year in Real Estate was 2012 and this was due to the sharpening of my tools, accountable calls and on the goals I set which Julie effectively contributed to the implementation of. I would like to wish Julie all the best in her new venture and I am more than happy for anyone to contact me if they want to discuss my experience with Julie any further.
Vivian's Residential Real Estate
Having goals is great, realising them is something else!
I had a vision of where I wanted to go, what I wanted to achieve but I couldn’t easily see how to get there. A one-off strategy session with Julie and Neil set me on a path to my biggest year to date and seven figures in personal sales income.
I’ve seen my business go from ground zero to now being an attraction agent for million dollar plus properties in my market place. $160k in one month from the sale of four properties. Julie and Neil have taught me how to leverage my inherit skill set and harness the power of being in flow.
They now play a permanent role in my goal and strategy planning and I couldn’t be happier. It’s the smartest move I have made in a long time.
Thank you Julie for the profiling work you did on me. So very accurate and so valuable to move forward. You totally nailed my personality, and in doing so, educated me to communicate with people with other personalities. For that, I will always be grateful.
This profiling has also identified my perfect client, how to get them and how to build my business surrounding this style. To say I am in awe of what you do and have achieved for me is an understatement.
Can’t keep saying it enough (hope I am not boring you) but huge thank you, the last week has shifted my whole world!
Little Black Book Solutions
Julie and Neil have provided us with impartial and invaluable advice on both a professional and personal level. Their experience, knowledge, insights and honesty have provided us with greater clarity and direction and will no doubt prove to be invaluable as we look to take Pure Leasing to the next level!
Pure Leasing Central
Before Agent Dynamics we were paying recruitment companies at least $50,000 a year to do our recruitment. And, of course, we would expect them to pre-qualify and interview people, and quite frankly that just wasn’t happening — and it cost the business in a big way. Not only in recruitment costs but also for property management contracts going out the door.
Since the profiling has been done, we haven’t really had any loss in retention. We’ve got a hundred percent stability inside of the business and it really does assist us in moving forward.
Jones and Co. Property
I thoroughly enjoyed our session with Julie and Neil of Agent Dynamics. They have developed an incredible system that looks into our innate behaviour profile and how it can be applied to our work to allow us to spend more time in our flow. The session was not only valuable in teaching us how to understand ourselves and our reactions to specific tasks within our job descriptions but also our workmates and the ways in which they innately function differently. I loved every second and have honestly felt such a sense of relief within my work since. Thank you so much for meeting with us!
Eview Julie Ormston & Partners
Julie, a massive thank you to you and Neil for your time yesterday. I enjoyed my time with you both and understanding my profile on a much deeper level but my big AHA moment is realising what my challenges are, acknowledging them, taking ownership of them and surrounding myself with people that not only compliment me but I compliment them to.
The biggest thank you comes with the fact that this travels in to my personal life too.
Although I have completed many profiles over the years, I do believe that it’s your passion for what you do that makes this whole process resonate with me.
EView Discover Residential
I am writing this testimonial as a thank you for the wisdom and care that you have showed towards me as a client. I am also writing this so prospective clients can get an idea of my experience with you and what they can expect. I first met Julie when I was at re/max. She was invited as a guest speaker to talk at a re/max training event. I was immediately impressed by her direct and effective approach. She instantly had everyone’s attention and provided the group with excellent skill based ideas that we could implement straight away. She also spoke a lot about having the right head space, attitude, and about several psychological aspects of our work. Julie really is more than a highly sought after real estate coach. She is also a life coach. While working with Julie it became evident as to what my why was in real estate, and as a result I have made many positive changes in my life and business. That process was quite confronting and uncomfortable but I have Julie to thank for it. Julie’s marketing ideas are first class. The habits that she can help you form are also first class. Her emphasis on relationships is also very strong. There have been many fabulous nuggets that she has imparted on me to which I am grateful for. If you are thinking about getting a coach you are welcome to phone me directly about my experience as I am certain you will gain a better quality of life and reach your goals sooner if you work with Julie. On a personal note, you will be hard pressed to find a more giving and caring person than Julie. She really is one a billion. Julie, I look forward to a great year with you.
Love working with Julie and Neil (and Jo is a great addition). Really like the new profile set up and definitely more in tune with what I enjoy and excel out.
Eview Group Julie Ormston & Partners
Having my profile done through Agent Dynamics was an amazing experience and I recommend that all agents to have it done. The session with Julie was outstanding. She clarified many aspects of my natural flow in the work place. Thank you very much Julie!
Sash & Gable Property
I would highly recommend your company and services to anyone. Neil was a great presenter and I was thoroughly interested all day. I was surprised with the outcome of my report, and at first I was skeptical upon completing the survey… saying to myself “oh just another course management want completed” But… I mentioned to managers and Neil, that this was the best exercise I have ever completed in Real Estate.
Senior Property Manager
Jones and Co. Property
Agent Dynamics was recommended to me by my partner. She had outlined the experience and the possible outcome to me prior to my consultation, however, the actual experience was far beyond anything she could explain.
Julie, Jo and the Agent Dynamics team are seamlessly professional, friendly and connected throughout the entire process.
The profile has allowed me to better understand my behaviour, thoughts and actions, particularly with regards to work-based activities, but also it carrys across into my personal world.
Thank you again!
Leasing and Business Development Consultant
Ray White Oakleigh
Agent Dynamics has provided us with the right tools and advise over many years. They are an integral part of our business, we keenly meet on a regular basis. Cannot recommend them highly enough.
Noble Realty Pty Ltd
Julie offers a unique delivery style in peeling back your profile in a way that will help you understand your true self. The accuracy was unbelievable which will now help me in getting the most leverage from my strengths in my career and personal life. A must for those in leadership and management positions – fully recommend. Julie is inspirational and very relatable! Thank you Julie.
Working with Neil from Agent Dynamics using their Team Solutions program has made our hiring process a lot easier and it is seen to be very professional by the candidates we are interviewing. The Agent Dynamics team help right from the outset by helping put together the advertisement for the job, to going through resume’s, and then profiling the candidate. Neil was easily contactable and kept me informed throughout the entire process. The Agent Dynamics profiling system has helped me make more informed choices when choosing a suitable candidate for our advertised position and I would recommend to use Agent Dynamics to have your whole team profiled as well as any new team members.
As always, Agent Dynamics over delivered in knowledge and content. I never realised how much I needed this workshop until I did it. What I learnt today I have no doubt will improve my business and team progress for all involved.
I highly recommend this course to any Principal or Agent with a team or EBU.
Stone Real Estate
The team at Agents Dynamics have provided me a wealth of knowledge in understanding myself to improve myself! I am excited to apply this knowledge to my learning, communicating and team building. This was all achieved in a relaxed and professional manner and I would highly recommend any and all team leaders and members to gain the knowledge of the people around them. Thank you so much Julie!
Licensed Real Estate Agent
Soul Property Agents
Having heard Julie and Neil speak at a leadership course we attended, I arranged for them to visit our office and run a day with the team. From all involved and me personally, this was one of the best training sessions we have done as a group. Everyone now has a much better understanding about each other and are much better equipped to identify and relate to our customers externally. A win/win for all. Highly recommend.
O’Brien Real Estate
It was an absolute pleasure to work with Julie & Neil, our whole team enjoyed the session and it has given our staff a better understanding of themselves and each other. We look forward to applying our new insights in our business and out in the field.
Business Development Manager
Neil & Julie conduct an excellent program, our team really enjoyed the day, discovering & understanding their profiles.
Just had an amazing debrief with Julie and Neil. What wonderful people and such insight. I have a lot more clarity of how my dominant traits can allow me to work better with my team, clients and within my flow. I feel refreshed and excited about implementation.
Your Property Services
Julie and Neil in a very non threatening way provide a great tool for personal insight. This not only is very valuable at a personal level but also at a business/team level. To be able to work in my flow, to be more productive and happier and to work within a team who are doing the same for themselves is… win/win!!!
Saville Inspiring Real Estate | EView Julie Ormston and Partners
As an agent and a business owner working with Julie and Neil has lifted my personal performance and that of my business to new highs and I am much better for having met them. 2.33 new listings on average per month, or 28 for the year thanks to some simple advice, dialogue, strategies and changes to my listing presentation and pre-listing process.
Place Estate Agents
Neil was able to break down a seemingly complex document into an easily digestible profile into my cognitive thought process, making learning about my professional instincts engaging and insightful.
Jones and Co Property
As an experienced agent but new to managing my own real estate practice, I booked a session with Neil Williams and Julie Davis for guidance and advice about how to make the most of my business.
Whilst Agent Dynamics had been strongly recommended, I did not really know what to expect or the benefits they would provide. However, it did not take long for them to exceed my expectations. In the first hour they helped me to make three or four key decisions that have subsequently proven instrumental in growing my business and substantially increasing its profitability. The decisions were in relation to staffing (who to bring on and who not to), transitioning these staff through administrative and sales roles, increasing sales commissions (and the value of the rent roll), and having a better work life balance.
Throughout the day, Julie and Neil also provided a range of other useful tips and tricks to improve sales and rental administrative processes and the effectiveness of my marketing approaches. They then followed up with all the information and materials promised on the day, and have kept in touch to see how I have been implementing their advice and how the business is going—which is GREAT.”I would not hesitate to recommend Agent Dynamics to any agent or agency also looking to grow their business and profitability. Neil and Julie are excellent communicators who draw on their extensive experience and knowledge of the industry to provide practical and innovative ideas for improving sales and property management strategies and practices.
I thought the day was fantastic. I learned quite a lot about myself and other team members. I believe it can have a great impact on the work environment and how we work with each other.
Client Service Manager
Starr Partners Auburn
A really great, informative day for the whole Team!
You really get a great understanding and insight into your own personality but also your colleagues and how to get the best our of everyone and each situation. I would highly recommend Julie and Neil, they made the whole day really excellent and kept everyone involved and allowed for lots of questions and explained everything really well. 5 stars for the whole day!
Thanks Julie and Neil!
Personal Assistant & Sales Administrator
Vivian's Residential Real Estate
Thank you for the honest critique and personal feedback. I now have greater understanding of my profile and a specific set of strategies to move myself forward in alignment with my strengths, whilst maintaining my unique flow.
When something changes the way you look at life, it has to be said that it’s life changing… Julie and Neil from Agent Dynamics with their Agent Dynamics Profiling System made such an impact on how I now view the traits we all have. From being profiled initially to learning about the staff here at work and how we connect with innately different skills.
Amazing how the personality of others with their own quirks and super skills bring harmony ad complete team work to the forefront… we can’t all be a Star and without the Deal Makers there are no sales… without the Lords there is no process and without the Accumulators the profit fritters away… Thank you for the amazing insight it’s certainly made me value and appreciate others in my life in a whole new way. We all have important skills when recognised, and use profiling to come together as a group.
#amazingworkplace #agentdynamics #profiling #respect #understanding
Julie and Neil were fantastic. They helped us to further understand both our own personality types, as well as those working in the office with us.Their insight into personality profiling will allow us to better leverage our skills and time to make our agency more efficient and profitable.
Thanks a lot!
Eview Julie Ormston & Partners
Working with Julie has been a game changer! The profile debrief provided huge value and understanding for our team. We now communicate much better and we have eliminated a lot of frustration and improved our collaborations.
We are now expanding on our experiences to significantly improve our communication with clients by recognising their profile traits.
Thanks Julie and Neil, our experience has been very very positive.
Soul Property Agents
Once you have a true appreciation for what working “in flow” means you and your business can only go on to be better. From team dynamics, to being more productive your focus is the clearest it will ever be. The insight that their approach gives you on how to work best is second to none.
I can’t believe its February already! Happy anniversary I hope you guys enjoyed some special time together to reflect on some great memories. I finally have my head back in the game after a fantastic break, the sleeves are rolled up & head down. Bring on 2014 Looking at my year that was & the exciting breakthroughs I made with attitude, gratitude & real estate I can honestly say I learnt more last year than ever before. The changes you made for yourself & the way we communicated in the 2nd half of the year was also a huge step forward & was extremely beneficial in my development. I’m now looking at what I want out of 2014 & making plans for even more growth. I’m excited at the opportunity of this year & it being my best yet. I have decided I have invested enough money already on training & planning & trying to find the silver bullet! This year I am going to go back over the 3 years of our coaching & Sheargold’s training days & ring the neck out of what we haven’t implemented or changed. When you are available let’s have a chat, your positive energy, direct approach & excellent skill set have made my coaching sessions unreal! I will certainly miss the sessions but it’s time for me to challenge myself & put into practice everything I have learnt from you. You wouldn’t believe how calm & confident I have started this year. It feels better than ever & we have definitely faced a few challenges already.
Griffith Real Estate
When we asked Julie and Neil to spend two days with our team in our business. We were unsure of exactly what we would get out of this time. We felt our business was moving along nicely and although we were aware that certain things could be improved or implemented we were really not ready for the whirlwind the two “Gordan Ramseys” would actually have.
Never before have I enjoyed our business being pulled apart! They provided us with frankness and brutal honesty which was greatly appreciated and received. They highlighted the importance of the one degree of difference and how the little things can actually mean so much!
We have implemented many of their suggestions and already seeing our productivity, cohesion, leads and profits increase.
Sometimes you are just too busy in the business to actually see the business for what it is and these two have a knack of showing you where to focus your time and efforts to achieve your desired results!
Multiply Property Group
Having reviewed a number of different personality profiling systems, Agent Dynamics is highly effective and simple to use for a whole team.
Julie and Neil are very professional in their approach and totally explain how the Agent Dynamics Profiling System works. The communication with myself and the team was excellent and the team found the two hour session of great benefit. I now will be able to use this information to better train individuals and revisit the staff I have and the roles they play in the office. Definitely very interesting and useful, I highly recommend the session and using their expertise with people and real estate to improve the office dynamics.
I found the information offered by Agent Dynamics most enlightening and certainly unique compared to other types of training on offer in our industry. Considering our role as agents is all about connecting with people, this type of information should form a greater part of our industry training and work culture. Thank you to Julie and Neil.
It has been a fabulous journey for me as Julie has helped me in my question of formulating my “why” for real estate and she has indeed helped me to shape who Juana the real estate agent wants to be.
Julie’s emphasis on relationship building, being authentic and going with ones natural flow in her coaching methodology sits very comfortably with me, and has helped to take my career to new heights and to achieve my best month in real estate in the last 10 years.
Your system worked as you said it would. Katie is the perfect fit for our business, she works in her flow, needs minimal supervision and is happily doing the work I had previous paid two people to do.
Burns and Burns
While I have done many different “personality tests”, the Agent Dynamics test and follow up session with Julie was the first time a “test” has been expertly related to the best tactical and strategic steps to working within the real estate industry at your optimal flow state. This clarity as to why you flounder or flourish in particular working styles is a game changer! Highly recommend.
Thrive Real Estate Group - Denver
Definitely something I would recommend to others. It is a very interesting and worthwhile concept and results were eye opening.
Client Services Manager
EView Julie Ormston and Partners