Introducing Contribution Compass
A Proven Approach To Maximising Contribution and Returns
With team development being their specialisation, Julie and Neil sought out and partnered with Contribution Compass, who are recognised as one of the world’s most progressive Psychometric Profiling Organisations.
Together, they utilise Profiling to not only identify a team member's natural talent but also to assist with their task allocation and management resulting in increased team productivity, fulfilled team members and reduced team turnover.
MAXIMISING CONTRIBUTION. MAXIMISING RETURN.
At Contribution Compass they believe that people should do what they are good at and what they naturally love. One cannot be all things to all people – and this is especially important to consider when running a successful Real Estate business. When you take on multiple roles (that should ideally be taken on by the team) it is firstly, nearly impossible to be objective, and secondly does not result in business success.
New Agencies often start out with an individual who once was a sales person who wanted to start out on their own and so are the sole Principal. The problem with this sort of set-up is that the Agency is then entirely reliant on the skill, ability and good health of that individual. When the business grows they often employ someone like themselves and no one ends up making use of their natural energy to its full potential.
One of the underlying scopes that Contribution Compass takes into consideration is ‘natural energy’. Natural energy is referred to as the way in which you naturally act and operate. It is most easily observed in critical moments when people respond in a particular way reflective of their underlying natural energy. Usually, a critical or defining moment is a brief or intense pressure or turning point in which the decision that is made or action is taken dramatically impacts one’s journey positively or negatively. It is by default that one will respond from one’s natural energy as instinct kicks in.
The concept ‘contribution’ comes into practice as it relates to the part played by a person or company in bringing about a result or helping something to advance. The concept of natural energy acknowledges that different people will naturally be more effective at different aspects of a business’ activities. So, when there is a balance of natural energy around the table and when there is a defined methodology to leverage their respective contributions, there will be effective flow for all.
For many, the thought of change is downright scary. Introducing new structures and methods within an Agency environment may be seen as changing the already accepted ways of doing things. But it is important to remember that when there is balanced natural energy around any table, the flow is a lot more effective and in turn results for both the Principal and business as a whole.
On a personal level, maturing your understanding and application of natural energy is critical for your development as an individual, to maximise the opportunities available to you and to support the growth of those around you, both personally and professionally. This understanding therefore adds as much value to your family and home environment as it does to the team or business that you are part of.
To learn more about each profile click the "Profile and Debrief" button below.
The Four Natural Energies
(North) accelerates and ignites change, bringing innovation and the ability to initiate new projects. It tackles obstacles head-on, solves problems and sees new opportunities missed by others. This energy sparks activity, drives others forward and maximises the view of the bigger picture and the visionary future ahead. When not in balance, Activating energy can push so hard that the team is left exhausted. Indeed, those who operate within this energy just consider this collateral damage in the process. It can quickly destroy value through its drive to relentlessly create and not finish what is started or to not build the team to support it.
(East) ignites the spark in others, rallying the team to support the shared vision while striving to excel, individually and collectively. It hears the voice and sentiment of the people in the team and builds engagement, rapport and team spirit, as well as connecting in others around them and their network to rally behind the same cause. This energy maximises the talent of a group and fires them up to get moving. When not in balance, Inspiring energy can result in too much attachment to the feelings of others and the inability to focus on the specifics required to achieve the result. It can quickly destroy value through the inability to hold the team accountable and not getting tough when required.
(South) brings others’ ideas to life through the implementation of those ideas and the nurturing of their growth over the long term. It is grounded in reality and understands the elements, resources and pace required to achieve sustainable growth. This energy maximises value through the consistent application of the right effort and the persistent commitment to completion. When not in balance, Sustaining energy can get bogged down in the limitations of the current reality and long- standing routines that no longer serve. It can quickly destroy value through doggedly following the tried and tested and resisting the breakthrough moment.
(West) brings a refining eye and razor-sharp detail, cutting through the noise and identifying risk with a factual and data-based perspective. It has the ability to assess and solve complex problems, while optimising efficiency and return. This energy maximises value through analysis and the testing of solutions with a considered approach that focuses on continuous improvement. When not it balance, Tempering energy can get lost in the numbers and analysis, losing perspective of the vision and becoming too risk averse. It can quickly destroy value through being out of touch with the people in a team and the human dynamics at play.
Finally... A Cost-Effective Solution To Our Industries Biggest Problem... Team Turnover!
The financial impact of team turnover can be devastating as we expend large amounts of hard-earned cash in the process of finding a replacement for exiting team members. Recruiting chews up both time and resources as we advertise, vet CV’s, interview and complete all the associated tasks in an effort to secure the most suitable candidate. Take a minute and reflect on how many employees you have lost over the past 12 months and give some thought as to how much losing them is costing you.
To quantify the loss and put a number on it we drew upon the resources and expertise of International HR Organisation Drake International. Drake calculated the dollar cost of losing a Property Manager on a wage of $60,000 per year to be $17,665. This figure is alarming when we take into account that it does NOT include the fee required if you choose to use a recruitment firm. Typically, that would add an additional $5,000. The breakdown is as follows:
These calculations also do not consider the collateral damage that can follow. We asked our clients about the flow-on effect and they advised us that if they lose an experienced Property Manager, then they expect to lose around 3 managements that will follow them over the following months. The impact can be a combined hit of around $12,000 to the value of your rent roll. Even further damage is caused if the exiting employee convinces or influences another Property Manager to leave with them, the loss doubles.
Getting the most suitable candidate for a specific role within a business is an essential first step in stemming the high team turnover and associated costs that plague our industry. Agent Dynamics Team Solutions System mitigates your risk by attracting, assessing and filtering the most suitable candidate for any position in the most cost-efficient way available.
Meet Our Team
Strategy and Development
What Our Clients Say
I love the Agent Dynamics tool! Not only did I learn more about myself and how I can best communicate and work in synergy with other people, but it also gives incredible clarity on what the most effective make-up of a team would be. I can see this reducing a lot of the frustration, time and expense in the hiring process. Such a valuable tool that I will recommend to all of my clients!
Coach. Speaker. Consultant.
Just wanted to say, thank you so much for the debrief this morning Neil and Julie. It was great to learn more about my strengths and how they will help me in my career. It was great to discover which profiles can help me provide the best service and develop great, strong relationships within my community while building a reputation as the woman with the team which gets the job done best.
I would definitely recommend that others take part in the profiling as it is well worth stopping and evaluating where your skills lie, where you need support, and how to put into place systems and staff that will make your team the full package with all bases covered.
I will definitely be looking into future workshops with Agent Dynamics to learn more about identifying the different profiles and how to approach them from a sales perspective.
Whilst we all know that there are many forms of organisational profile testing out there, I love that Agent Dynamics is Real Estate specific due to Julie and Neil’s combined extensive industry experience. I love that they can use their own business as a case study on the gaps in their own business to identify how their additional team member is the perfect fit and why – so very relateable. The profiling helped me understand so much of what comes naturally to myself, what type of structure I need to work effectively, how to work in better with my business partner and the exact type of profile we will need once we are in a position for administration support. So crucial to the success of a new small business but to anyone’s business!
I’ve known Julie for a few years now. She has always been warm, engaging and willing to help. She has a good knowledge of the real estate industry.
Overlaying that with her understanding for performance is a great combination which many businesses could benefit from.
The Property Collective Australia
As Julie and Neil analysed my profile, I felt like I was getting to know myself. It was like an epiphany! Suddenly I realised why I explode with energy and passion when I set about creating and developing and why I avoid doing other tasks- it’s because I am in my flow. I’m using my ‘God’ given talents to do what I am best at. It’s like when planets align, however in my case I feel like my heart, soul and head align, and that’s because they do.
Not only was it useful to truly understand who I am, but as my daughter also works in our company we could see how strong we were in some areas of our business and where our limitations were in others. We saw the big picture and now know who we need to complete our team as well as balance our business. Agent Dynamics Profiling System is an absolute must for every real estate business, in particular the property management team.
Property Management Business Consultant
I am writing this testimonial as a thank you for the wisdom and care that you have showed towards me as a client. I am also writing this so prospective clients can get an idea of my experience with you and what they can expect. I first met Julie when I was at re/max. She was invited as a guest speaker to talk at a re/max training event. I was immediately impressed by her direct and effective approach. She instantly had everyone’s attention and provided the group with excellent skill based ideas that we could implement straight away. She also spoke a lot about having the right head space, attitude, and about several psychological aspects of our work. Julie really is more than a highly sought after real estate coach. She is also a life coach. While working with Julie it became evident as to what my why was in real estate, and as a result I have made many positive changes in my life and business. That process was quite confronting and uncomfortable but I have Julie to thank for it. Julie’s marketing ideas are first class. The habits that she can help you form are also first class. Her emphasis on relationships is also very strong. There have been many fabulous nuggets that she has imparted on me to which I am grateful for. If you are thinking about getting a coach you are welcome to phone me directly about my experience as I am certain you will gain a better quality of life and reach your goals sooner if you work with Julie. On a personal note, you will be hard pressed to find a more giving and caring person than Julie. She really is one a billion. Julie, I look forward to a great year with you.
I’ve done a lot of profiling in the past but felt that this was one of the more relevant ones given it’s been tailored to our industry. It helped me think through the design of my team and also where I need to work on my weaknesses. Julie was very consultative throughout the process and I felt comfortable discussing areas I could improve as well as areas I do well. It was a very useful process and I’m so glad I did it. Thanks Julie!
A soul-searching workshop with excellent content. Interaction with agency leaders and positive action. Plans to be implemented.
Griffith Real Estate
As a small boutique agency, we founded Sash & Gable on the principles we live by, ethical dealings in all aspects of our lives, hard work, dedication, kindness and utmost professionalism.
With this as our core value, growing our team required a tailored recruitment approach to ensure we had the right people in the team for our long-term success – our solution, Agent Dynamics.
Engaging with Agent Dynamics and their Team Solution Package initially allowed us to focus primarily on our existing team, their competency and their innate ability to be productive and an engaging team member. As a result, we made informed decisions on our recruitment strategy from that foundation, saving us time and money and attracting suitable candidates.
Working alongside Julie and her team, we formulated the right recruitment advert, using dialogue that attracts the right profile, followed by the Contribution Compass Assessment, allowing us to understand the individual better and how best to onboard and integrate them into the team.
I highly recommend Agent Dynamics to any size business. Their process is seamless, delivering the right outcomes every time, but more so, helping business owners evolve and grow in today’s world.
Five stars rating and more from Sash & Gable Property!
Sash and Gable Property
Fundamental ideas and thoughts which make it sound easy and indeed if followed should be easy. A very day and thank you, Julie and Neil so much.
I wanted to say thank you for the exemplary service and advice we have received from you. We have used profiling initially when you first offered it. Reluctantly my business partner decided to allow me to use it to try to gain harmony between two staff members that weren’t getting along. Incredibly they now understand each other and have formed a truce!
Most recently we engaged you (and thank GOD we did!) to profile someone my business partner was very keen to put on in a vital role who looked very impressive. After a phone interview with you, and profiling, we realised we would have made a poor judgmental error. When I think about high recruitment costs, and the terrible cost and inconvenience as well as lost morale in getting the wrong person on-board, I am so grateful we made this incredible investment. I would highly recommend profiling for all of your team. You can’t change WHO they are but you can choose what work you give them which helps everyone. Furthermore using profiling for recruiting is absolutely essential. It is in my opinion the best tool for any office, no matter the profession. Thank you Julie and Neil. I am so grateful I did this!
Director / Licensed Real Estate Agent
RE/MAX United Vision
I found Julie and Neil from Agent Dynamics to be engaging, helpful and most of all value adding to the needs of my business. They understand what they do very well and I would happily recommend their services.
Thanks Julie and Neil!
The team at Agent Dynamics gives a comprehensive explanation about the different traits people have and how we can work together to bring out the best in people. I’m confident we can achieve better efficiency, staff happiness and staff longevity if we apply the principles we have learnt. Understanding a little more about what may light people up and frustrate others is invaluable. I would certainly encourage others to use the services of Agent Dynamics.
Working with Neil and Julie initially I was not sure if this would make a difference to our business as I had great systems and procedures in place and felt that I did not need any help but the person who recommended them to me suggested this would be great for our business. I am extremely pleased with the outcome and my self confidence and self belief has been amazing.
Julie and Neil have a fool proof system that highlights the strengths and challenges of individual roles in the work place. They can also help facilitate a constructive discussion between colleagues that can get things out in the open in a fun non-threatening way. They were extremely generous with their time and feedback. It was clear they were passionate about how they can instigate productive positive change in a real estate context. I especially felt relieved that I had a plan to work towards where I was struggling with my role personally. I have already relaxed and improved a 100% in my role and it’s only been a week since our meeting.
I recently invested in having an Agent Dynamics Profile and Debrief session.
Having a new start up business in Property Management our session made me aware of how important it is to leverage my supporter profile. Most importantly it identified which profiles I need to have in my business as I grow and expand.
Knowing and leveraging my profile gives me a road map for my future and “who and where” I need to add to my team.
Following on from my profile and debrief session I booked a business strategy session with Julie and Neil to further implement principals of flow to capitalize on my success.
Real Estate Precinct
Without a tertiary education — how do you learn to become a leader, if not by trial and error? Loved the breakdown of topics. Loved the discussion from the other Principals. Good to discuss leadership styles outside the Franchise Group as well.
It has been a fabulous journey for me as Julie has helped me in my question of formulating my “why” for real estate and she has indeed helped me to shape who Juana the real estate agent wants to be.
Julie’s emphasis on relationship building, being authentic and going with ones natural flow in her coaching methodology sits very comfortably with me, and has helped to take my career to new heights and to achieve my best month in real estate in the last 10 years.
Julie from Agent Dynamics has played a pivotal role in my personal growth over the past 18 months, since we began working together.
Completing my personality profile gave me so much insight into myself, how I think and function and most importantly how I work in a team environment.
Getting to know yourself on a deeper level really can be life changing!
I honestly found that after my initial consult with Julie, I was so much more aware of myself which has helped me tremendously in my role as a leader in our business.
Julie, from the bottom of my heart – thank you.
General Manager | Licenced Estate Agent
Eview Group - Mornington Peninsula
Great day full of helpful implementation, facts, and solutions. Good interaction with the group. Thank you.
Madeleine Hicks Real Estate
When we asked Julie and Neil to spend two days with our team in our business. We were unsure of exactly what we would get out of this time. We felt our business was moving along nicely and although we were aware that certain things could be improved or implemented we were really not ready for the whirlwind the two “Gordan Ramseys” would actually have.
Never before have I enjoyed our business being pulled apart! They provided us with frankness and brutal honesty which was greatly appreciated and received. They highlighted the importance of the one degree of difference and how the little things can actually mean so much!
We have implemented many of their suggestions and already seeing our productivity, cohesion, leads and profits increase.
Sometimes you are just too busy in the business to actually see the business for what it is and these two have a knack of showing you where to focus your time and efforts to achieve your desired results!
Multiply Property Group
I just wanted to say how fantastic I thought the workshop was that I attended on the weekend. I got heaps of useful information and the crew that came were simply awesome. I especially loved the help with the dialogue which I will certainly be implementing too!
Real Estate by Kylie
Agent Dynamics was recommended to me by my partner. She had outlined the experience and the possible outcome to me prior to my consultation, however, the actual experience was far beyond anything she could explain.
Julie, Jo and the Agent Dynamics team are seamlessly professional, friendly and connected throughout the entire process.
The profile has allowed me to better understand my behaviour, thoughts and actions, particularly with regards to work-based activities, but also it carrys across into my personal world.
Thank you again!
Leasing and Business Development Consultant
Ray White Oakleigh
Agent Dynamics make training interesting and engaging. They are able to relate it back to our everyday life and work experiences. The training is fantastic in both presentation and content.
Client Services Manager
Starr Partners Auburn
Julie and her team are amazing to work with. Their service is outstanding from a consultative standpoint and also in terms of helping us identify areas where we can complement each other better, instead of clashing!
I have been working with Julie since 2015, and she has helped us identify good team members to work with us and identify areas we need to focus on, and areas where we are inflow.
Her strategies and insights are game-changers for people in any industry when it comes to recruiting, conflict resolution or working together to maximise strength in teams
My Property Group
After completing our team profiling with Agent Dynamics our team had a better understanding of themselves, each other and their clients.
I would highly recommend this for team building any office.
CENTURY 21 NOVOCASTRIAN
Thank you Julie and Team. I have complete clarity about how to move forward in my business after our short debrief. Personality profiling is so powerful. It helped me remind myself of who I am and what I am here to do. I cannot wait to get started!
Agent Dynamics is a progressive team that has supported Noble Realty with practical discussions, mentoring and coaching in the Real Estate and Property Management industry. Julie and Neil both have their unique styles and approaches and have been invaluable to our team.
Property Management Admin
As always I like the really basic presentation i.e. same core principals that everything relates back to. I don’t necessarily think being a leader is complicated and today proved that. Keep it simple. Thank you, for your continued support of our business and us.
I thought the day was fantastic. I learned quite a lot about myself and other team members. I believe it can have a great impact on the work environment and how we work with each other.
Client Service Manager
Starr Partners Auburn
I would definitely recommend Agent Dynamics especially if you’re working in a team environment. Even in your personal life, it’s still worth going through the assessment, that way you have a very good understanding on how those close to you like to see and receive information as well as how they behave. Getting a better understanding of all this, in my opinion, helps with more harmonious relationships.
Harcourts Beyond - The Henry Wong Team
Before Agent Dynamics we were paying recruitment companies at least $50,000 a year to do our recruitment. And, of course, we would expect them to pre-qualify and interview people, and quite frankly that just wasn’t happening — and it cost the business in a big way. Not only in recruitment costs but also for property management contracts going out the door.
Since the profiling has been done, we haven’t really had any loss in retention. We’ve got a hundred percent stability inside of the business and it really does assist us in moving forward.
Jones and Co. Property
Having goals is great, realising them is something else!
I had a vision of where I wanted to go, what I wanted to achieve but I couldn’t easily see how to get there. A one-off strategy session with Julie and Neil set me on a path to my biggest year to date and seven figures in personal sales income.
I’ve seen my business go from ground zero to now being an attraction agent for million dollar plus properties in my market place. $160k in one month from the sale of four properties. Julie and Neil have taught me how to leverage my inherit skill set and harness the power of being in flow.
They now play a permanent role in my goal and strategy planning and I couldn’t be happier. It’s the smartest move I have made in a long time.
Would highly recommend Julie and the team at Agent Dynamics. Their knowledge and insight has been extremely eye-opening and has provided fantastic guidance whilst our business is in the process of restructuring.
Having a deeper understanding of the specific skill-sets and strengths of each team member has ensured our confidence in allocating roles and responsibilities, and this is definitely a service we will continue to use as we grow.
Julie was incredibly professional, insightful, and made the whole experience really enjoyable and easy – spot on!!!
Eview Group - Kristen and Jax
Julie is amazing, she makes you feel so comfortable, is very informative and easy to get along with. The session taught me a lot about myself and my colleagues and I would definitely recommend.
Laing + Simmons Dee Why
I would highly recommend your company and services to anyone. Neil was a great presenter and I was thoroughly interested all day. I was surprised with the outcome of my report, and at first I was skeptical upon completing the survey… saying to myself “oh just another course management want completed” But… I mentioned to managers and Neil, that this was the best exercise I have ever completed in Real Estate.
Senior Property Manager
Jones and Co. Property
Once you have a true appreciation for what working “in flow” means you and your business can only go on to be better. From team dynamics, to being more productive your focus is the clearest it will ever be. The insight that their approach gives you on how to work best is second to none.
Julie and Neil were fantastic. They helped us to further understand both our own personality types, as well as those working in the office with us.Their insight into personality profiling will allow us to better leverage our skills and time to make our agency more efficient and profitable.
Thanks a lot!
Eview Julie Ormston & Partners
I was curious but didn’t actually have high expectations that the questionnaire would come back with something that could describe my character and I was pleasantly surprised with how accurate it actually was.
It explained a lot about my personality and the way that I prefer to work, my strengths and weaknesses based on my desire to do particular tasks. Saying that it was a personality type made everything fall into place for me. I wish I had done it years ago!
Eview Group - Frankston, Victoria
I would like to show my appreciation for the work you both did through Agent Dynamics in regards with the Wiseberry Heritage Group.
After meeting you both at Elite Agent Magazine Super Six Transform it was clear to me through your coaching that knowing what you are and who you are and surrounding yourself with your weakness is a very clever move. With 7 offices and over 100 staff I knew that it was very important for me to know the major players in my team so we had us all profiled and then spent some time learning how to co-ordinate that better.
As my management and leadership team were well in control, I then decided to do what I loved and went back to the tools. Your guidance about strengths and weaknesses helped me set up my own pod team and this allowed my listings to go from 4-5 per month to 15-16 per month, sales went from 3-4 to 16 and this month on target for 20 plus – even after taking a week off.
Getting into the flow is vital for all businesses and the small amount you spend to be heading in the right direction with Agent Dynamics is insignificant compared to the large profit to be made and the exciting culture you create by having people doing what they are great at.
I highly recommend Julie and Neil to anyone who wants to go to another level in their own personal performance or for those companies ready to take the next step like ours has. Thank you so much for your guidance and friendship along the journey so far.
I found the profiling fascinating and it provided so many light bulb moments that explained why I’d been struggling in the past and why other areas of my business seem to fly by so smoothly. I’ve walked away with a very practical strategy on how to schedule my week so I become more productive and find my flow even in areas of “weakness”. I will be paying more attention to areas of my business that were previously ignored, and am excited to eventually use what I’ve learned to build a powerful team that will allow me to scale my business.
Actor, Singer and Producer
I recently was lucky enough to have the opportunity to partake in the very unique Contribution Compass with Agent Dynamics prior to its launch.
By saying I was impressed with the program is very much understated as it was more about the unveiling of the absolute truth in identifying where my natural strengths lie. There is no doubt in my mind this program holds the key to accurately identifying where you or your next employee should invest their time and energy, in turn saving time, money and heartache in placing people in a position that could ultimately be a poor fit.
The report also helped in gaining a better understanding of how everyone is different and we are all a mix of many things in our profile however, which areas dominate therefore point towards where we naturally flow.
I really endorse and recommend the Contribution Compass for any business owner and your key employees so you can balance out the skills of your team to ensure you have a stable, talented team that brings out the best in each person and a team who can work in harmony to ignite the performance of the business.
As always, Agent Dynamics over delivered in knowledge and content. I never realised how much I needed this workshop until I did it. What I learnt today I have no doubt will improve my business and team progress for all involved.
I highly recommend this course to any Principal or Agent with a team or EBU.
Stone Real Estate
Agent Dynamics have a unique profiling tool, which gave me amazing personal insights for myself and for my team. This had a dramatic impact on some business challenges that I was having. Identifying my own strengths and weaknesses with this tool, allowed me to move forward with confidence, to stop sabotaging my own success with short-sighted decisions particularly in learning how to surround myself with the right people to support my business growth.
Real Estate Consultant
Real Estate Mastery
Working with Julie has been a game changer! The profile debrief provided huge value and understanding for our team. We now communicate much better and we have eliminated a lot of frustration and improved our collaborations.
We are now expanding on our experiences to significantly improve our communication with clients by recognising their profile traits.
Thanks Julie and Neil, our experience has been very very positive.
Soul Property Agents