Introducing Contribution Compass
A Proven Approach To Maximising Contribution and Returns
With team development being their specialisation, Julie and Neil sought out and partnered with Contribution Compass, who are recognised as one of the world’s most progressive Psychometric Profiling Organisations.
Together, they utilise Profiling to not only identify a team member's natural talent but also to assist with their task allocation and management resulting in increased team productivity, fulfilled team members and reduced team turnover.
MAXIMISING CONTRIBUTION. MAXIMISING RETURN.
At Contribution Compass they believe that people should do what they are good at and what they naturally love. One cannot be all things to all people – and this is especially important to consider when running a successful Real Estate business. When you take on multiple roles (that should ideally be taken on by the team) it is firstly, nearly impossible to be objective, and secondly does not result in business success.
New Agencies often start out with an individual who once was a sales person who wanted to start out on their own and so are the sole Principal. The problem with this sort of set-up is that the Agency is then entirely reliant on the skill, ability and good health of that individual. When the business grows they often employ someone like themselves and no one ends up making use of their natural energy to its full potential.
One of the underlying scopes that Contribution Compass takes into consideration is ‘natural energy’. Natural energy is referred to as the way in which you naturally act and operate. It is most easily observed in critical moments when people respond in a particular way reflective of their underlying natural energy. Usually, a critical or defining moment is a brief or intense pressure or turning point in which the decision that is made or action is taken dramatically impacts one’s journey positively or negatively. It is by default that one will respond from one’s natural energy as instinct kicks in.
The concept ‘contribution’ comes into practice as it relates to the part played by a person or company in bringing about a result or helping something to advance. The concept of natural energy acknowledges that different people will naturally be more effective at different aspects of a business’ activities. So, when there is a balance of natural energy around the table and when there is a defined methodology to leverage their respective contributions, there will be effective flow for all.
For many, the thought of change is downright scary. Introducing new structures and methods within an Agency environment may be seen as changing the already accepted ways of doing things. But it is important to remember that when there is balanced natural energy around any table, the flow is a lot more effective and in turn results for both the Principal and business as a whole.
On a personal level, maturing your understanding and application of natural energy is critical for your development as an individual, to maximise the opportunities available to you and to support the growth of those around you, both personally and professionally. This understanding therefore adds as much value to your family and home environment as it does to the team or business that you are part of.
To learn more about each profile click the "Profile and Debrief" button below.
The Four Natural Energies
(North) accelerates and ignites change, bringing innovation and the ability to initiate new projects. It tackles obstacles head-on, solves problems and sees new opportunities missed by others. This energy sparks activity, drives others forward and maximises the view of the bigger picture and the visionary future ahead. When not in balance, Activating energy can push so hard that the team is left exhausted. Indeed, those who operate within this energy just consider this collateral damage in the process. It can quickly destroy value through its drive to relentlessly create and not finish what is started or to not build the team to support it.
(East) ignites the spark in others, rallying the team to support the shared vision while striving to excel, individually and collectively. It hears the voice and sentiment of the people in the team and builds engagement, rapport and team spirit, as well as connecting in others around them and their network to rally behind the same cause. This energy maximises the talent of a group and fires them up to get moving. When not in balance, Inspiring energy can result in too much attachment to the feelings of others and the inability to focus on the specifics required to achieve the result. It can quickly destroy value through the inability to hold the team accountable and not getting tough when required.
(South) brings others’ ideas to life through the implementation of those ideas and the nurturing of their growth over the long term. It is grounded in reality and understands the elements, resources and pace required to achieve sustainable growth. This energy maximises value through the consistent application of the right effort and the persistent commitment to completion. When not in balance, Sustaining energy can get bogged down in the limitations of the current reality and long- standing routines that no longer serve. It can quickly destroy value through doggedly following the tried and tested and resisting the breakthrough moment.
(West) brings a refining eye and razor-sharp detail, cutting through the noise and identifying risk with a factual and data-based perspective. It has the ability to assess and solve complex problems, while optimising efficiency and return. This energy maximises value through analysis and the testing of solutions with a considered approach that focuses on continuous improvement. When not it balance, Tempering energy can get lost in the numbers and analysis, losing perspective of the vision and becoming too risk averse. It can quickly destroy value through being out of touch with the people in a team and the human dynamics at play.
Finally... A Cost-Effective Solution To Our Industries Biggest Problem... Team Turnover!
The financial impact of team turnover can be devastating as we expend large amounts of hard-earned cash in the process of finding a replacement for exiting team members. Recruiting chews up both time and resources as we advertise, vet CV’s, interview and complete all the associated tasks in an effort to secure the most suitable candidate. Take a minute and reflect on how many employees you have lost over the past 12 months and give some thought as to how much losing them is costing you.
To quantify the loss and put a number on it we drew upon the resources and expertise of International HR Organisation Drake International. Drake calculated the dollar cost of losing a Property Manager on a wage of $60,000 per year to be $17,665. This figure is alarming when we take into account that it does NOT include the fee required if you choose to use a recruitment firm. Typically, that would add an additional $5,000. The breakdown is as follows:
These calculations also do not consider the collateral damage that can follow. We asked our clients about the flow-on effect and they advised us that if they lose an experienced Property Manager, then they expect to lose around 3 managements that will follow them over the following months. The impact can be a combined hit of around $12,000 to the value of your rent roll. Even further damage is caused if the exiting employee convinces or influences another Property Manager to leave with them, the loss doubles.
Getting the most suitable candidate for a specific role within a business is an essential first step in stemming the high team turnover and associated costs that plague our industry. Agent Dynamics Team Solutions System mitigates your risk by attracting, assessing and filtering the most suitable candidate for any position in the most cost-efficient way available.
Meet Our Team
Strategy and Development
What Our Clients Say
As Julie and Neil analysed my profile, I felt like I was getting to know myself. It was like an epiphany! Suddenly I realised why I explode with energy and passion when I set about creating and developing and why I avoid doing other tasks- it’s because I am in my flow. I’m using my ‘God’ given talents to do what I am best at. It’s like when planets align, however in my case I feel like my heart, soul and head align, and that’s because they do.
Not only was it useful to truly understand who I am, but as my daughter also works in our company we could see how strong we were in some areas of our business and where our limitations were in others. We saw the big picture and now know who we need to complete our team as well as balance our business. Agent Dynamics Profiling System is an absolute must for every real estate business, in particular the property management team.
Property Management Business Consultant
Julie and Neil are very professional in their approach and totally explain how the Agent Dynamics Profiling System works. The communication with myself and the team was excellent and the team found the two hour session of great benefit. I now will be able to use this information to better train individuals and revisit the staff I have and the roles they play in the office. Definitely very interesting and useful, I highly recommend the session and using their expertise with people and real estate to improve the office dynamics.
Hi Julie & Neil
Thank you both so much for yesterday, the whole team got so much out of your sessions and it truly gave everyone a good understanding of one another and really put things into perspective when dealing with clients.
We are currently in the process of hiring for both the Griffith & Leeton offices and you really gave a clear understanding on the profiles and how to find what we are missing/what we should be looking for.
I always find your sessions so interesting and what you say really resonates with me. It was good to see everyone buzzing afterwards, they were all telling me how interesting it was and how they now ‘get’ why stars are stars and lords are lords etc. It’s so great seeing the team understand each other and how they fit in.
I know it will be very valuable, moving forward, to keep this top of mind so I will definitely be laminating the slides when they arrive and I know we will be re-visiting what we have learnt in role-play situations.
Griffith Real Estate
I have been in Real Estate for 27 years and always have done reasonably well, but I wanted to reach higher levels, I knew I have the experience to do this, and decided to reinvent myself as you have to do in the Real Estate Profession. I first met Julie, when I attended Michael Sheargold Ultimate Real Estate Coaching Session, I found her to be very personable and caring, I was immediately taken with Julie, she made me feel welcome, I was managing a successful Award winning Real Estate Company in Adelaide, and they decided to hire Michael Sheargold for training for 12 month Real Estate Coaching. Julie was my coach; I had been away in Broome for 3 years so it was time to reinvent myself. Julie made me accountable to having a cold hard look at my market share in my area, I must say it was very confronting, seeing I had been in the industry for years, and still wasn’t getting in right. It was a simply plan but very strategic, my market share immediately started to increase, this was in 2012. I attended AREC 2013 and the Glenn Twiddle Conference and decided I needed to get serious and change, so I asked Julie to Coach me once again, I really couldn’t afford it but decided, it was going to cost me money if I didn’t do it, in just 2 months, I have exceeded my expectations of Sales and Listing. I finally believe I have clarity in my life. I had the best meeting setting up my year 2014, in the Gold Coast with Julie, I now have a Yearly Planner with all my marketing on the planner and holidays, it has been very powerful for me to get this done, I finally feel I have control of my future. I enjoy being accountable finally. Julie’s experience and knowledge is second to none in the industry today, she delivers her message to you in a calm and simply message, having the experience reinventing herself, really does give me so much faith, Logical Coaching “Helping you find your way” is so true. My personal favourite is only focus on only what makes you money. Julie, thank you for being so kind to me and believing in me every step of the way.
Toop and Toop Real Estate
I recently invested in having an Agent Dynamics Profile and Debrief session.
Having a new start up business in Property Management our session made me aware of how important it is to leverage my supporter profile. Most importantly it identified which profiles I need to have in my business as I grow and expand.
Knowing and leveraging my profile gives me a road map for my future and “who and where” I need to add to my team.
Following on from my profile and debrief session I booked a business strategy session with Julie and Neil to further implement principals of flow to capitalize on my success.
Real Estate Precinct
Agent Dynamics are an incredible company that provide incredible insights into yourself as a person and as a professional. Thoroughly insightful!
Head of Corporate Partnerships and Events
The Dexar Group
The experience I have had has been invaluable. To not only gain a better understanding of myself, but also those around me, is something I will take with me for the rest of my life. It will not only make me a better employee, but a better friend, partner, daughter, and sister. It isn’t often you gain so much knowledge about how people operate in such a short period of time. I couldn’t be more grateful to Neill and his team for the education they have provided, and for their wisdom. They also had an impeccable level of customer service throughout the whole experience – I am so glad my workplace provided this opportunity to learn from Agent Dynamics!
R&W Hurlstone Park
Julie Davis was my assigned Coach for a year as the market was in a downward slide and I decided it would be the best time to focus more on sharpening my tools. The information Julie asked for initially was quite overwhelming however if you don’t provide your coach with the full and honest story, I am unsure on how they would begin to help you. I found Julie to be a strong person who is extremely positive, and one who wouldn’t let me get away with things. She would always push for that a little bit more. She was instrumental in helping me find the right team and thanks to Julie it soon become apparent as to who was necessary and who wasn’t. I recommend coaching to those who really do love the industry; you need to be prepared for answers you may not wish to hear, but if you don’t listen then why be coached? Not only do you need to be money driven but you also need to be passionate for what you do in this business. I genuinely love to match people with property and I believe this is evident with 97% of my business being either repeat clients or referrals. My biggest year in Real Estate was 2012 and this was due to the sharpening of my tools, accountable calls and on the goals I set which Julie effectively contributed to the implementation of. I would like to wish Julie all the best in her new venture and I am more than happy for anyone to contact me if they want to discuss my experience with Julie any further.
Vivian's Residential Real Estate
My career is so much easier after understanding what my flow is. The team are knowledgeable, sincere and I always felt like they cared for my success. Julie and Neil are great people to learn from.
Working with Julie has been a game changer! The profile debrief provided huge value and understanding for our team. We now communicate much better and we have eliminated a lot of frustration and improved our collaborations.
We are now expanding on our experiences to significantly improve our communication with clients by recognising their profile traits.
Thanks Julie and Neil, our experience has been very very positive.
Soul Property Agents
As an experienced agent but new to managing my own real estate practice, I booked a session with Neil Williams and Julie Davis for guidance and advice about how to make the most of my business.
Whilst Agent Dynamics had been strongly recommended, I did not really know what to expect or the benefits they would provide. However, it did not take long for them to exceed my expectations. In the first hour they helped me to make three or four key decisions that have subsequently proven instrumental in growing my business and substantially increasing its profitability. The decisions were in relation to staffing (who to bring on and who not to), transitioning these staff through administrative and sales roles, increasing sales commissions (and the value of the rent roll), and having a better work life balance.
Throughout the day, Julie and Neil also provided a range of other useful tips and tricks to improve sales and rental administrative processes and the effectiveness of my marketing approaches. They then followed up with all the information and materials promised on the day, and have kept in touch to see how I have been implementing their advice and how the business is going—which is GREAT.”I would not hesitate to recommend Agent Dynamics to any agent or agency also looking to grow their business and profitability. Neil and Julie are excellent communicators who draw on their extensive experience and knowledge of the industry to provide practical and innovative ideas for improving sales and property management strategies and practices.
Thank you, for generously sharing your invaluable knowledge. Very constructive, practical information, which I found enormously useful.
Lindi Kim Sing
As always I like the really basic presentation i.e. same core principals that everything relates back to. I don’t necessarily think being a leader is complicated and today proved that. Keep it simple. Thank you, for your continued support of our business and us.
The Agent Dynamics system applies to all facets of Real Estate and all types of real estate professionals – salespeople, property managers, business owners and importantly support teams. I have adapted and developed systems to create balance in my business but now that I have my Agent Dynamics Profile report, I can truly say I’ve experienced the eureka effect!
Once Agency - Pinkerton Properties
Thank you Julie and Neil for all of the help you have given us in the profiling session we did and also in the Tender workshop. It was really a great process and well worth doing.
RE/MAX United Vision
The team day with Neil was so valuable to me as a leader and to our team as a unit. It opened everyone’s eyes to the different traits and talents of each person via their profile type. It gave everyone a better understanding of how and why people do things or react in certain ways. I highly recommend getting a better understanding of your team via this program in order to get the best from everyone.
Thank you Neil and Julie.
Stockdale Leggo Craigieburn
Julie and Neil are exceptional together and have a wealth of knowledge to really look from other unseen perspectives. Great Value and highly recommended.
One of the things we enjoyed the most at our Team Development Day was learning how to best harness each personality type and how to gear our approach according to each type.
Better understanding each personality type has enabled us to see what type of people we want to hire in our business, moving forward. With that in mind, and with job ads targeting a specific type, we will be better equipped to select the right candidates to further build our team.
Julie, Neil and Jo are a force to be reckoned with! Extremely friendly, knowledgeable and engaging. Solutions experts. We got what we paid for and more! Our team thoroughly enjoyed their Team Development Day.
We look forward to again working with Agent Dynamics in the near future!
Business Development Manager
Zoom Real Estate
Working with Neil and Julie initially I was not sure if this would make a difference to our business as I had great systems and procedures in place and felt that I did not need any help but the person who recommended them to me suggested this would be great for our business. I am extremely pleased with the outcome and my self confidence and self belief has been amazing.
A soul-searching workshop with excellent content. Interaction with agency leaders and positive action. Plans to be implemented.
Griffith Real Estate
I wanted to say thank you for the exemplary service and advice we have received from you. We have used profiling initially when you first offered it. Reluctantly my business partner decided to allow me to use it to try to gain harmony between two staff members that weren’t getting along. Incredibly they now understand each other and have formed a truce!
Most recently we engaged you (and thank GOD we did!) to profile someone my business partner was very keen to put on in a vital role who looked very impressive. After a phone interview with you, and profiling, we realised we would have made a poor judgmental error. When I think about high recruitment costs, and the terrible cost and inconvenience as well as lost morale in getting the wrong person on-board, I am so grateful we made this incredible investment. I would highly recommend profiling for all of your team. You can’t change WHO they are but you can choose what work you give them which helps everyone. Furthermore using profiling for recruiting is absolutely essential. It is in my opinion the best tool for any office, no matter the profession. Thank you Julie and Neil. I am so grateful I did this!
Director / Licensed Real Estate Agent
RE/MAX United Vision
Thank you Agent Dynamics for a positive experience. There are some excellent tools in the profile and debrief process to assist me in my role and allow me to be more productive and successful. Also to allow me a better understanding of how to approach others in my team. I will say that everything in my profile resonated with me and I recommend the Agent Dynamics experience.
I learnt so much on the different profiles and highly recommend Agent Dynamics. Julie and Neil are a terrific team.
Starr Partners Auburn
I am writing this testimonial as a thank you for the wisdom and care that you have showed towards me as a client. I am also writing this so prospective clients can get an idea of my experience with you and what they can expect. I first met Julie when I was at re/max. She was invited as a guest speaker to talk at a re/max training event. I was immediately impressed by her direct and effective approach. She instantly had everyone’s attention and provided the group with excellent skill based ideas that we could implement straight away. She also spoke a lot about having the right head space, attitude, and about several psychological aspects of our work. Julie really is more than a highly sought after real estate coach. She is also a life coach. While working with Julie it became evident as to what my why was in real estate, and as a result I have made many positive changes in my life and business. That process was quite confronting and uncomfortable but I have Julie to thank for it. Julie’s marketing ideas are first class. The habits that she can help you form are also first class. Her emphasis on relationships is also very strong. There have been many fabulous nuggets that she has imparted on me to which I am grateful for. If you are thinking about getting a coach you are welcome to phone me directly about my experience as I am certain you will gain a better quality of life and reach your goals sooner if you work with Julie. On a personal note, you will be hard pressed to find a more giving and caring person than Julie. She really is one a billion. Julie, I look forward to a great year with you.
While I have done many different “personality tests”, the Agent Dynamics test and follow up session with Julie was the first time a “test” has been expertly related to the best tactical and strategic steps to working within the real estate industry at your optimal flow state. This clarity as to why you flounder or flourish in particular working styles is a game changer! Highly recommend.
Thrive Real Estate Group - Denver
I loved completing the questionnaire for myself but also to learn about other profiles other than my own so as we grow as a company, we can build the right team.
White House Property
I love the Agent Dynamics tool! Not only did I learn more about myself and how I can best communicate and work in synergy with other people, but it also gives incredible clarity on what the most effective make-up of a team would be. I can see this reducing a lot of the frustration, time and expense in the hiring process. Such a valuable tool that I will recommend to all of my clients!
Coach. Speaker. Consultant.
Just wanted to say, thank you so much for the debrief this morning Neil and Julie. It was great to learn more about my strengths and how they will help me in my career. It was great to discover which profiles can help me provide the best service and develop great, strong relationships within my community while building a reputation as the woman with the team which gets the job done best.
I would definitely recommend that others take part in the profiling as it is well worth stopping and evaluating where your skills lie, where you need support, and how to put into place systems and staff that will make your team the full package with all bases covered.
I will definitely be looking into future workshops with Agent Dynamics to learn more about identifying the different profiles and how to approach them from a sales perspective.
Working with Julie has provided a significantly helpful framework for me to develop my skills and confidence. I have been able to develop my own style in creating a way of doing business that feels good and where I KNOW I am making a significant contribution to the lives of my clients. I would not be in the position I’m in, were it not for my regular mentoring sessions with Julie and Neil.
Madeleine Hicks Real Estate
As an agent and a business owner working with Julie and Neil has lifted my personal performance and that of my business to new highs and I am much better for having met them. 2.33 new listings on average per month, or 28 for the year thanks to some simple advice, dialogue, strategies and changes to my listing presentation and pre-listing process.
Place Estate Agents
It has been a fabulous journey for me as Julie has helped me in my question of formulating my “why” for real estate and she has indeed helped me to shape who Juana the real estate agent wants to be.
Julie’s emphasis on relationship building, being authentic and going with ones natural flow in her coaching methodology sits very comfortably with me, and has helped to take my career to new heights and to achieve my best month in real estate in the last 10 years.
Just had an amazing debrief with Julie and Neil. What wonderful people and such insight. I have a lot more clarity of how my dominant traits can allow me to work better with my team, clients and within my flow. I feel refreshed and excited about implementation.
Your Property Services
We quickly saw the value that Agent Dynamics could provide to our business and had our whole team profiled… helping us to ensure we had the right people in the right positions. Our culture improved after each team member understood themselves as well as their colleagues.
Harcourts Adelaide Hills
Julie and Neil in a very non threatening way provide a great tool for personal insight. This not only is very valuable at a personal level but also at a business/team level. To be able to work in my flow, to be more productive and happier and to work within a team who are doing the same for themselves is… win/win!!!
Saville Inspiring Real Estate | EView Julie Ormston and Partners
I thoroughly enjoyed our session with Julie and Neil of Agent Dynamics. They have developed an incredible system that looks into our innate behaviour profile and how it can be applied to our work to allow us to spend more time in our flow. The session was not only valuable in teaching us how to understand ourselves and our reactions to specific tasks within our job descriptions but also our workmates and the ways in which they innately function differently. I loved every second and have honestly felt such a sense of relief within my work since. Thank you so much for meeting with us!
Eview Julie Ormston & Partners
Neil & Julie conduct an excellent program, our team really enjoyed the day, discovering & understanding their profiles.
Agent Dynamics make training interesting and engaging. They are able to relate it back to our everyday life and work experiences. The training is fantastic in both presentation and content.
Client Services Manager
Starr Partners Auburn
I just wanted to say how fantastic I thought the workshop was that I attended on the weekend. I got heaps of useful information and the crew that came were simply awesome. I especially loved the help with the dialogue which I will certainly be implementing too!
Real Estate by Kylie
I found Julie and Neil from Agent Dynamics to be engaging, helpful and most of all value adding to the needs of my business. They understand what they do very well and I would happily recommend their services.
Julie and Neil are very thorough and give a good explanation of how different personality types act and can interact. This kind of information is very important to have a harmonious working business.
Senior Sales Consultant
Starr Partners Auburn
I would highly recommend your company and services to anyone. Neil was a great presenter and I was thoroughly interested all day. I was surprised with the outcome of my report, and at first I was skeptical upon completing the survey… saying to myself “oh just another course management want completed” But… I mentioned to managers and Neil, that this was the best exercise I have ever completed in Real Estate.
Senior Property Manager
Jones and Co. Property
WOW!! This training was amazing! Knowing the truth of who I am, gaining awareness of what makes me tick and why when I was doing the systems, which would become monotonous. NOW I know why – as its not me. I didn’t realise if I don’t have several true connections during the day how it upsets me. I knew I never liked to be micro-managed, now it’s been confirmed! lol
Stockdale & Leggo Craigieburn
Thank you for the honest critique and personal feedback. I now have greater understanding of my profile and a specific set of strategies to move myself forward in alignment with my strengths, whilst maintaining my unique flow.
I found Julie and Neil from Agent Dynamics to be engaging, helpful and most of all value adding to the needs of my business. They understand what they do very well and I would happily recommend their services.
Thanks Julie and Neil!
I recently completed a personality profile that was instigated and run by Julie and Neil from Agent Dynamics. From the outset everything was very easy and clear to follow and the follow up from both Julie and Neil was excellent.
From a practical perspective it gave me insight into not only what my strengths and weaknesses are but also what type of profile that we would need to look for in any new team members that we look to take on board in the future. Another refreshing aspect was that we can use this type of profiling to allow us to be able to talk to our clients about how they can use this as a management tool rather than just a tool to help them recruit, this is how the traditional models had been utilised in the past. So once again thanks guys for bringing the REJS team up to speed and this is something that we are recommending to our clients every day.
I’ve done a lot of profiling in the past but felt that this was one of the more relevant ones given it’s been tailored to our industry. It helped me think through the design of my team and also where I need to work on my weaknesses. Julie was very consultative throughout the process and I felt comfortable discussing areas I could improve as well as areas I do well. It was a very useful process and I’m so glad I did it. Thanks Julie!