Introducing Contribution Compass
A Proven Approach To Maximising Contribution and Returns
With team development being their specialisation, Julie and Neil sought out and partnered with Contribution Compass, who are recognised as one of the world’s most progressive Psychometric Profiling Organisations.
Together, they utilise Profiling to not only identify a team member's natural talent but also to assist with their task allocation and management resulting in increased team productivity, fulfilled team members and reduced team turnover.
MAXIMISING CONTRIBUTION. MAXIMISING RETURN.
At Contribution Compass they believe that people should do what they are good at and what they naturally love. One cannot be all things to all people – and this is especially important to consider when running a successful Real Estate business. When you take on multiple roles (that should ideally be taken on by the team) it is firstly, nearly impossible to be objective, and secondly does not result in business success.
New Agencies often start out with an individual who once was a sales person who wanted to start out on their own and so are the sole Principal. The problem with this sort of set-up is that the Agency is then entirely reliant on the skill, ability and good health of that individual. When the business grows they often employ someone like themselves and no one ends up making use of their natural energy to its full potential.
One of the underlying scopes that Contribution Compass takes into consideration is ‘natural energy’. Natural energy is referred to as the way in which you naturally act and operate. It is most easily observed in critical moments when people respond in a particular way reflective of their underlying natural energy. Usually, a critical or defining moment is a brief or intense pressure or turning point in which the decision that is made or action is taken dramatically impacts one’s journey positively or negatively. It is by default that one will respond from one’s natural energy as instinct kicks in.
The concept ‘contribution’ comes into practice as it relates to the part played by a person or company in bringing about a result or helping something to advance. The concept of natural energy acknowledges that different people will naturally be more effective at different aspects of a business’ activities. So, when there is a balance of natural energy around the table and when there is a defined methodology to leverage their respective contributions, there will be effective flow for all.
For many, the thought of change is downright scary. Introducing new structures and methods within an Agency environment may be seen as changing the already accepted ways of doing things. But it is important to remember that when there is balanced natural energy around any table, the flow is a lot more effective and in turn results for both the Principal and business as a whole.
On a personal level, maturing your understanding and application of natural energy is critical for your development as an individual, to maximise the opportunities available to you and to support the growth of those around you, both personally and professionally. This understanding therefore adds as much value to your family and home environment as it does to the team or business that you are part of.
To learn more about each profile click the "Profile and Debrief" button below.
The Four Natural Energies
(North) accelerates and ignites change, bringing innovation and the ability to initiate new projects. It tackles obstacles head-on, solves problems and sees new opportunities missed by others. This energy sparks activity, drives others forward and maximises the view of the bigger picture and the visionary future ahead. When not in balance, Activating energy can push so hard that the team is left exhausted. Indeed, those who operate within this energy just consider this collateral damage in the process. It can quickly destroy value through its drive to relentlessly create and not finish what is started or to not build the team to support it.
(East) ignites the spark in others, rallying the team to support the shared vision while striving to excel, individually and collectively. It hears the voice and sentiment of the people in the team and builds engagement, rapport and team spirit, as well as connecting in others around them and their network to rally behind the same cause. This energy maximises the talent of a group and fires them up to get moving. When not in balance, Inspiring energy can result in too much attachment to the feelings of others and the inability to focus on the specifics required to achieve the result. It can quickly destroy value through the inability to hold the team accountable and not getting tough when required.
(South) brings others’ ideas to life through the implementation of those ideas and the nurturing of their growth over the long term. It is grounded in reality and understands the elements, resources and pace required to achieve sustainable growth. This energy maximises value through the consistent application of the right effort and the persistent commitment to completion. When not in balance, Sustaining energy can get bogged down in the limitations of the current reality and long- standing routines that no longer serve. It can quickly destroy value through doggedly following the tried and tested and resisting the breakthrough moment.
(West) brings a refining eye and razor-sharp detail, cutting through the noise and identifying risk with a factual and data-based perspective. It has the ability to assess and solve complex problems, while optimising efficiency and return. This energy maximises value through analysis and the testing of solutions with a considered approach that focuses on continuous improvement. When not it balance, Tempering energy can get lost in the numbers and analysis, losing perspective of the vision and becoming too risk averse. It can quickly destroy value through being out of touch with the people in a team and the human dynamics at play.
Finally... A Cost-Effective Solution To Our Industries Biggest Problem... Team Turnover!
The financial impact of team turnover can be devastating as we expend large amounts of hard-earned cash in the process of finding a replacement for exiting team members. Recruiting chews up both time and resources as we advertise, vet CV’s, interview and complete all the associated tasks in an effort to secure the most suitable candidate. Take a minute and reflect on how many employees you have lost over the past 12 months and give some thought as to how much losing them is costing you.
To quantify the loss and put a number on it we drew upon the resources and expertise of International HR Organisation Drake International. Drake calculated the dollar cost of losing a Property Manager on a wage of $60,000 per year to be $17,665. This figure is alarming when we take into account that it does NOT include the fee required if you choose to use a recruitment firm. Typically, that would add an additional $5,000. The breakdown is as follows:
These calculations also do not consider the collateral damage that can follow. We asked our clients about the flow-on effect and they advised us that if they lose an experienced Property Manager, then they expect to lose around 3 managements that will follow them over the following months. The impact can be a combined hit of around $12,000 to the value of your rent roll. Even further damage is caused if the exiting employee convinces or influences another Property Manager to leave with them, the loss doubles.
Getting the most suitable candidate for a specific role within a business is an essential first step in stemming the high team turnover and associated costs that plague our industry. Agent Dynamics Team Solutions System mitigates your risk by attracting, assessing and filtering the most suitable candidate for any position in the most cost-efficient way available.
Meet Our Team
Strategy and Development
What Our Clients Say
Agent Dynamics provide incredible insights that are critical for anyone in business – from executives to leaders to workers. During the process, Julie and her team have not only given me clarity and hope, but have given me great tools to understand and forge my path forward towards success. What’s more, they are in my corner and on the journey with me. It’s much more than an online test – you get someone in your corner, Julie! for anyone considering Agent Dynamics – it’s a life changing playbook to help you understand yourself and your team better. A must do!
The Place Agency
I found Julie and Neil from Agent Dynamics to be engaging, helpful and most of all value adding to the needs of my business. They understand what they do very well and I would happily recommend their services.
I was quite blown away by Julie and her team at Agent Dynamics. I have completed many personality profiles before, but without much purpose. This process showed me how to think of your team and hires in a different way. Instead of ‘going with my gut’ I now know that I need to be far more strategic when building my team around my strengths (and weaknesses).
Founding Director (Lawyer)
Having goals is great, realising them is something else!
I had a vision of where I wanted to go, what I wanted to achieve but I couldn’t easily see how to get there. A one-off strategy session with Julie and Neil set me on a path to my biggest year to date and seven figures in personal sales income.
I’ve seen my business go from ground zero to now being an attraction agent for million dollar plus properties in my market place. $160k in one month from the sale of four properties. Julie and Neil have taught me how to leverage my inherit skill set and harness the power of being in flow.
They now play a permanent role in my goal and strategy planning and I couldn’t be happier. It’s the smartest move I have made in a long time.
I was curious but didn’t actually have high expectations that the questionnaire would come back with something that could describe my character and I was pleasantly surprised with how accurate it actually was.
It explained a lot about my personality and the way that I prefer to work, my strengths and weaknesses based on my desire to do particular tasks. Saying that it was a personality type made everything fall into place for me. I wish I had done it years ago!
Eview Group - Frankston, Victoria
I highly recommended Agent Dynamics to any Team environment; understanding how others may view the same situation is beneficial when resolving issues between clients and customers.
Wow, I had such an enjoyable time having my profile done with the Team at Agent Dynamics. The ‘Aha’ moment came when I realised the suitabilities of values and qualities that makes a huge contribution to the workplace and therefore the market.
Neil and Julie were able to guide us throw our personal contributions and challenges, Do’s & Don’ts for further personal growth and development of ourselves and others. This opportunity has been invaluable and with ongoing support and cares long after the first contact.
I have not been able to stop sharing the name Agent Dynamics with others since having a greater understanding of my own journey through being a Connector.
One Agency JD Property Agents
As a small boutique agency, we founded Sash & Gable on the principles we live by, ethical dealings in all aspects of our lives, hard work, dedication, kindness and utmost professionalism.
With this as our core value, growing our team required a tailored recruitment approach to ensure we had the right people in the team for our long-term success – our solution, Agent Dynamics.
Engaging with Agent Dynamics and their Team Solution Package initially allowed us to focus primarily on our existing team, their competency and their innate ability to be productive and an engaging team member. As a result, we made informed decisions on our recruitment strategy from that foundation, saving us time and money and attracting suitable candidates.
Working alongside Julie and her team, we formulated the right recruitment advert, using dialogue that attracts the right profile, followed by the Contribution Compass Assessment, allowing us to understand the individual better and how best to onboard and integrate them into the team.
I highly recommend Agent Dynamics to any size business. Their process is seamless, delivering the right outcomes every time, but more so, helping business owners evolve and grow in today’s world.
Five stars rating and more from Sash & Gable Property!
Sash and Gable Property
Once you have a true appreciation for what working “in flow” means you and your business can only go on to be better. From team dynamics, to being more productive your focus is the clearest it will ever be. The insight that their approach gives you on how to work best is second to none.
The team at Agent Dynamics gives a comprehensive explanation about the different traits people have and how we can work together to bring out the best in people. I’m confident we can achieve better efficiency, staff happiness and staff longevity if we apply the principles we have learnt. Understanding a little more about what may light people up and frustrate others is invaluable. I would certainly encourage others to use the services of Agent Dynamics.
Agent Dynamics make training interesting and engaging. They are able to relate it back to our everyday life and work experiences. The training is fantastic in both presentation and content.
Client Services Manager
Starr Partners Auburn
As always, Agent Dynamics over delivered in knowledge and content. I never realised how much I needed this workshop until I did it. What I learnt today I have no doubt will improve my business and team progress for all involved.
I highly recommend this course to any Principal or Agent with a team or EBU.
Stone Real Estate
Just wanted to say, thank you so much for the debrief this morning Neil and Julie. It was great to learn more about my strengths and how they will help me in my career. It was great to discover which profiles can help me provide the best service and develop great, strong relationships within my community while building a reputation as the woman with the team which gets the job done best.
I would definitely recommend that others take part in the profiling as it is well worth stopping and evaluating where your skills lie, where you need support, and how to put into place systems and staff that will make your team the full package with all bases covered.
I will definitely be looking into future workshops with Agent Dynamics to learn more about identifying the different profiles and how to approach them from a sales perspective.
I just wanted to say how fantastic I thought the workshop was that I attended on the weekend. I got heaps of useful information and the crew that came were simply awesome. I especially loved the help with the dialogue which I will certainly be implementing too!
Real Estate by Kylie
Agent Dynamics is a progressive team that has supported Noble Realty with practical discussions, mentoring and coaching in the Real Estate and Property Management industry. Julie and Neil both have their unique styles and approaches and have been invaluable to our team.
Property Management Admin
While I have done many different “personality tests”, the Agent Dynamics test and follow up session with Julie was the first time a “test” has been expertly related to the best tactical and strategic steps to working within the real estate industry at your optimal flow state. This clarity as to why you flounder or flourish in particular working styles is a game changer! Highly recommend.
Thrive Real Estate Group - Denver
Julie, a massive thank you to you and Neil for your time yesterday. I enjoyed my time with you both and understanding my profile on a much deeper level but my big AHA moment is realising what my challenges are, acknowledging them, taking ownership of them and surrounding myself with people that not only compliment me but I compliment them to.
The biggest thank you comes with the fact that this travels in to my personal life too.
Although I have completed many profiles over the years, I do believe that it’s your passion for what you do that makes this whole process resonate with me.
EView Discover Residential
Julie and Neil have provided us with impartial and invaluable advice on both a professional and personal level. Their experience, knowledge, insights and honesty have provided us with greater clarity and direction and will no doubt prove to be invaluable as we look to take Pure Leasing to the next level!
Pure Leasing Central
Julie and Neil are very thorough and give a good explanation of how different personality types act and can interact. This kind of information is very important to have a harmonious working business.
Senior Sales Consultant
Starr Partners Auburn
Thank you for the honest critique and personal feedback. I now have greater understanding of my profile and a specific set of strategies to move myself forward in alignment with my strengths, whilst maintaining my unique flow.
The process was quick and easy whilst being really informative, detailed and valuable. A great resource for real estate businesses and their teams.
Richardson and Wrench - Marrickville
Love working with Julie and Neil (and Jo is a great addition). Really like the new profile set up and definitely more in tune with what I enjoy and excel out.
Eview Group Julie Ormston & Partners
Julie and Neil could not have come into our lives at a better time, they’re the perfect pragmatic ‘realists’ that speak with authority having ‘been there and done that before’, so they facilitated the perfect environment for us to step out of the business, pull it to pieces and put it back together. I could not recommend their services highly enough and would strongly encourage all business owners to connect with Agent Dynamics.
Pure Leasing Central
It was with absolute pleasure to be shown the Agent Dynamics profiles. Recently we have had our entire REJS team profiled. As a Recruitment Specialist I have done many profiles over the last 10 years plus, however after doing the profile with Agent Dynamics, I found it to be very clear and easy to understand for not only me, but all of my team. Just follow the link and complete the testing and then once the results come back you are given a debrief by Julie or Neil. This was GOLD, trust me this is the part that I got the full understanding of each of the team at REJS and of course myself.
To be given the debrief in detail so I could fully understand my profile and why I am like I am was fantastic. Then to understand why we are all so very different in the team and how we can communicate to each other meant I was able to better understand how to manage myself and my team. What we also got was clarification on who we currently have on board and what profiles we may require in the future to continue to build the team around Australia.
My STAR profile clearly aligns me to the brand and why I’m at the front all the time in Social Media and the networking circuit. (Stars are the best promoters. They need to lead from the front. Give them the chance to shine and give them the space to deliver results without tying them down.) I can also clearly understand why Richard Taylor my husband and business partner of REJS is a LORD and why we do work so well together with such a brilliant combination.
I would highly recommend any office to use the Agent Dynamic Profiling System to gain an understanding of yourself and your team and how best to manage them. We are recommending Agent Dynamics to our clients once we have placed a new employee to their team and to recommend them to gain an understanding of their team.
One of the things we enjoyed the most at our Team Development Day was learning how to best harness each personality type and how to gear our approach according to each type.
Better understanding each personality type has enabled us to see what type of people we want to hire in our business, moving forward. With that in mind, and with job ads targeting a specific type, we will be better equipped to select the right candidates to further build our team.
Julie, Neil and Jo are a force to be reckoned with! Extremely friendly, knowledgeable and engaging. Solutions experts. We got what we paid for and more! Our team thoroughly enjoyed their Team Development Day.
We look forward to again working with Agent Dynamics in the near future!
Business Development Manager
Zoom Real Estate
I loved completing the questionnaire for myself but also to learn about other profiles other than my own so as we grow as a company, we can build the right team.
White House Property
Your system worked as you said it would. Katie is the perfect fit for our business, she works in her flow, needs minimal supervision and is happily doing the work I had previous paid two people to do.
Burns and Burns
Agent Dynamics are an incredible company that provide incredible insights into yourself as a person and as a professional. Thoroughly insightful!
Head of Corporate Partnerships and Events
The Dexar Group
Julie Davis and Neil Williams have the solution to increasing your workplace’s productivity and getting the results you want! Their Agent Dynamics testing and profiling revealed personal strengths as well as which personality types we were missing and needed to achieve our business goals. Super insightful, it’s a valuable tool I highly recommend when it comes to recruiting and placing employees in roles they’re ‘naturally’ suited to so you get the best results from them.
Julie and Neil are exceptional together and have a wealth of knowledge to really look from other unseen perspectives. Great Value and highly recommended.
I thought the day was fantastic. I learned quite a lot about myself and other team members. I believe it can have a great impact on the work environment and how we work with each other.
Client Service Manager
Starr Partners Auburn
WOW!! This training was amazing! Knowing the truth of who I am, gaining awareness of what makes me tick and why when I was doing the systems, which would become monotonous. NOW I know why – as its not me. I didn’t realise if I don’t have several true connections during the day how it upsets me. I knew I never liked to be micro-managed, now it’s been confirmed! lol
Stockdale & Leggo Craigieburn
As Julie and Neil analysed my profile, I felt like I was getting to know myself. It was like an epiphany! Suddenly I realised why I explode with energy and passion when I set about creating and developing and why I avoid doing other tasks- it’s because I am in my flow. I’m using my ‘God’ given talents to do what I am best at. It’s like when planets align, however in my case I feel like my heart, soul and head align, and that’s because they do.
Not only was it useful to truly understand who I am, but as my daughter also works in our company we could see how strong we were in some areas of our business and where our limitations were in others. We saw the big picture and now know who we need to complete our team as well as balance our business. Agent Dynamics Profiling System is an absolute must for every real estate business, in particular the property management team.
Property Management Business Consultant
Agent Dynamics has provided us with the right tools and advise over many years. They are an integral part of our business, we keenly meet on a regular basis. Cannot recommend them highly enough.
Noble Realty Pty Ltd
Thank you Julie and Neil for all of the help you have given us in the profiling session we did and also in the Tender workshop. It was really a great process and well worth doing.
RE/MAX United Vision
I found Julie and Neil from Agent Dynamics to be engaging, helpful and most of all value adding to the needs of my business. They understand what they do very well and I would happily recommend their services.
Thanks Julie and Neil!
I have been in Real Estate for 27 years and always have done reasonably well, but I wanted to reach higher levels, I knew I have the experience to do this, and decided to reinvent myself as you have to do in the Real Estate Profession. I first met Julie, when I attended Michael Sheargold Ultimate Real Estate Coaching Session, I found her to be very personable and caring, I was immediately taken with Julie, she made me feel welcome, I was managing a successful Award winning Real Estate Company in Adelaide, and they decided to hire Michael Sheargold for training for 12 month Real Estate Coaching. Julie was my coach; I had been away in Broome for 3 years so it was time to reinvent myself. Julie made me accountable to having a cold hard look at my market share in my area, I must say it was very confronting, seeing I had been in the industry for years, and still wasn’t getting in right. It was a simply plan but very strategic, my market share immediately started to increase, this was in 2012. I attended AREC 2013 and the Glenn Twiddle Conference and decided I needed to get serious and change, so I asked Julie to Coach me once again, I really couldn’t afford it but decided, it was going to cost me money if I didn’t do it, in just 2 months, I have exceeded my expectations of Sales and Listing. I finally believe I have clarity in my life. I had the best meeting setting up my year 2014, in the Gold Coast with Julie, I now have a Yearly Planner with all my marketing on the planner and holidays, it has been very powerful for me to get this done, I finally feel I have control of my future. I enjoy being accountable finally. Julie’s experience and knowledge is second to none in the industry today, she delivers her message to you in a calm and simply message, having the experience reinventing herself, really does give me so much faith, Logical Coaching “Helping you find your way” is so true. My personal favourite is only focus on only what makes you money. Julie, thank you for being so kind to me and believing in me every step of the way.
Toop and Toop Real Estate
Before Agent Dynamics we were paying recruitment companies at least $50,000 a year to do our recruitment. And, of course, we would expect them to pre-qualify and interview people, and quite frankly that just wasn’t happening — and it cost the business in a big way. Not only in recruitment costs but also for property management contracts going out the door.
Since the profiling has been done, we haven’t really had any loss in retention. We’ve got a hundred percent stability inside of the business and it really does assist us in moving forward.
Jones and Co. Property
I found the profiling fascinating and it provided so many light bulb moments that explained why I’d been struggling in the past and why other areas of my business seem to fly by so smoothly. I’ve walked away with a very practical strategy on how to schedule my week so I become more productive and find my flow even in areas of “weakness”. I will be paying more attention to areas of my business that were previously ignored, and am excited to eventually use what I’ve learned to build a powerful team that will allow me to scale my business.
Actor, Singer and Producer
After hearing feedback from other industry professionals who had already worked with Julie and Neil, I found that investing in a Strategy Day with Agent Dynamics was a “no brainer”. By the end of the day we had clarity, direction and had progressed from feeling overwhelmed to having strategies in place and being back in control of our business. Solved, sorted, job done!
The team at Agents Dynamics have provided me a wealth of knowledge in understanding myself to improve myself! I am excited to apply this knowledge to my learning, communicating and team building. This was all achieved in a relaxed and professional manner and I would highly recommend any and all team leaders and members to gain the knowledge of the people around them. Thank you so much Julie!
Licensed Real Estate Agent
Soul Property Agents
Having heard Julie and Neil speak at a leadership course we attended, I arranged for them to visit our office and run a day with the team. From all involved and me personally, this was one of the best training sessions we have done as a group. Everyone now has a much better understanding about each other and are much better equipped to identify and relate to our customers externally. A win/win for all. Highly recommend.
O’Brien Real Estate
Julie Davis was my assigned Coach for a year as the market was in a downward slide and I decided it would be the best time to focus more on sharpening my tools. The information Julie asked for initially was quite overwhelming however if you don’t provide your coach with the full and honest story, I am unsure on how they would begin to help you. I found Julie to be a strong person who is extremely positive, and one who wouldn’t let me get away with things. She would always push for that a little bit more. She was instrumental in helping me find the right team and thanks to Julie it soon become apparent as to who was necessary and who wasn’t. I recommend coaching to those who really do love the industry; you need to be prepared for answers you may not wish to hear, but if you don’t listen then why be coached? Not only do you need to be money driven but you also need to be passionate for what you do in this business. I genuinely love to match people with property and I believe this is evident with 97% of my business being either repeat clients or referrals. My biggest year in Real Estate was 2012 and this was due to the sharpening of my tools, accountable calls and on the goals I set which Julie effectively contributed to the implementation of. I would like to wish Julie all the best in her new venture and I am more than happy for anyone to contact me if they want to discuss my experience with Julie any further.
Vivian's Residential Real Estate
As an experienced agent but new to managing my own real estate practice, I booked a session with Neil Williams and Julie Davis for guidance and advice about how to make the most of my business.
Whilst Agent Dynamics had been strongly recommended, I did not really know what to expect or the benefits they would provide. However, it did not take long for them to exceed my expectations. In the first hour they helped me to make three or four key decisions that have subsequently proven instrumental in growing my business and substantially increasing its profitability. The decisions were in relation to staffing (who to bring on and who not to), transitioning these staff through administrative and sales roles, increasing sales commissions (and the value of the rent roll), and having a better work life balance.
Throughout the day, Julie and Neil also provided a range of other useful tips and tricks to improve sales and rental administrative processes and the effectiveness of my marketing approaches. They then followed up with all the information and materials promised on the day, and have kept in touch to see how I have been implementing their advice and how the business is going—which is GREAT.”I would not hesitate to recommend Agent Dynamics to any agent or agency also looking to grow their business and profitability. Neil and Julie are excellent communicators who draw on their extensive experience and knowledge of the industry to provide practical and innovative ideas for improving sales and property management strategies and practices.
Working with Neil and Julie initially I was not sure if this would make a difference to our business as I had great systems and procedures in place and felt that I did not need any help but the person who recommended them to me suggested this would be great for our business. I am extremely pleased with the outcome and my self confidence and self belief has been amazing.