Introducing Contribution Compass
A Proven Approach To Maximising Contribution and Returns
With team development being their specialisation, Julie and Neil sought out and partnered with Contribution Compass, who are recognised as one of the world’s most progressive Psychometric Profiling Organisations.
Together, they utilise Profiling to not only identify a team member's natural talent but also to assist with their task allocation and management resulting in increased team productivity, fulfilled team members and reduced team turnover.
MAXIMISING CONTRIBUTION. MAXIMISING RETURN.
At Contribution Compass they believe that people should do what they are good at and what they naturally love. One cannot be all things to all people – and this is especially important to consider when running a successful Real Estate business. When you take on multiple roles (that should ideally be taken on by the team) it is firstly, nearly impossible to be objective, and secondly does not result in business success.
New Agencies often start out with an individual who once was a sales person who wanted to start out on their own and so are the sole Principal. The problem with this sort of set-up is that the Agency is then entirely reliant on the skill, ability and good health of that individual. When the business grows they often employ someone like themselves and no one ends up making use of their natural energy to its full potential.
One of the underlying scopes that Contribution Compass takes into consideration is ‘natural energy’. Natural energy is referred to as the way in which you naturally act and operate. It is most easily observed in critical moments when people respond in a particular way reflective of their underlying natural energy. Usually, a critical or defining moment is a brief or intense pressure or turning point in which the decision that is made or action is taken dramatically impacts one’s journey positively or negatively. It is by default that one will respond from one’s natural energy as instinct kicks in.
The concept ‘contribution’ comes into practice as it relates to the part played by a person or company in bringing about a result or helping something to advance. The concept of natural energy acknowledges that different people will naturally be more effective at different aspects of a business’ activities. So, when there is a balance of natural energy around the table and when there is a defined methodology to leverage their respective contributions, there will be effective flow for all.
For many, the thought of change is downright scary. Introducing new structures and methods within an Agency environment may be seen as changing the already accepted ways of doing things. But it is important to remember that when there is balanced natural energy around any table, the flow is a lot more effective and in turn results for both the Principal and business as a whole.
On a personal level, maturing your understanding and application of natural energy is critical for your development as an individual, to maximise the opportunities available to you and to support the growth of those around you, both personally and professionally. This understanding therefore adds as much value to your family and home environment as it does to the team or business that you are part of.
To learn more about each profile click the "Profile and Debrief" button below.
The Four Natural Energies
(North) accelerates and ignites change, bringing innovation and the ability to initiate new projects. It tackles obstacles head-on, solves problems and sees new opportunities missed by others. This energy sparks activity, drives others forward and maximises the view of the bigger picture and the visionary future ahead. When not in balance, Activating energy can push so hard that the team is left exhausted. Indeed, those who operate within this energy just consider this collateral damage in the process. It can quickly destroy value through its drive to relentlessly create and not finish what is started or to not build the team to support it.
(East) ignites the spark in others, rallying the team to support the shared vision while striving to excel, individually and collectively. It hears the voice and sentiment of the people in the team and builds engagement, rapport and team spirit, as well as connecting in others around them and their network to rally behind the same cause. This energy maximises the talent of a group and fires them up to get moving. When not in balance, Inspiring energy can result in too much attachment to the feelings of others and the inability to focus on the specifics required to achieve the result. It can quickly destroy value through the inability to hold the team accountable and not getting tough when required.
(South) brings others’ ideas to life through the implementation of those ideas and the nurturing of their growth over the long term. It is grounded in reality and understands the elements, resources and pace required to achieve sustainable growth. This energy maximises value through the consistent application of the right effort and the persistent commitment to completion. When not in balance, Sustaining energy can get bogged down in the limitations of the current reality and long- standing routines that no longer serve. It can quickly destroy value through doggedly following the tried and tested and resisting the breakthrough moment.
(West) brings a refining eye and razor-sharp detail, cutting through the noise and identifying risk with a factual and data-based perspective. It has the ability to assess and solve complex problems, while optimising efficiency and return. This energy maximises value through analysis and the testing of solutions with a considered approach that focuses on continuous improvement. When not it balance, Tempering energy can get lost in the numbers and analysis, losing perspective of the vision and becoming too risk averse. It can quickly destroy value through being out of touch with the people in a team and the human dynamics at play.
Finally... A Cost-Effective Solution To Our Industries Biggest Problem... Team Turnover!
The financial impact of team turnover can be devastating as we expend large amounts of hard-earned cash in the process of finding a replacement for exiting team members. Recruiting chews up both time and resources as we advertise, vet CV’s, interview and complete all the associated tasks in an effort to secure the most suitable candidate. Take a minute and reflect on how many employees you have lost over the past 12 months and give some thought as to how much losing them is costing you.
To quantify the loss and put a number on it we drew upon the resources and expertise of International HR Organisation Drake International. Drake calculated the dollar cost of losing a Property Manager on a wage of $60,000 per year to be $17,665. This figure is alarming when we take into account that it does NOT include the fee required if you choose to use a recruitment firm. Typically, that would add an additional $5,000. The breakdown is as follows:
These calculations also do not consider the collateral damage that can follow. We asked our clients about the flow-on effect and they advised us that if they lose an experienced Property Manager, then they expect to lose around 3 managements that will follow them over the following months. The impact can be a combined hit of around $12,000 to the value of your rent roll. Even further damage is caused if the exiting employee convinces or influences another Property Manager to leave with them, the loss doubles.
Getting the most suitable candidate for a specific role within a business is an essential first step in stemming the high team turnover and associated costs that plague our industry. Agent Dynamics Team Solutions System mitigates your risk by attracting, assessing and filtering the most suitable candidate for any position in the most cost-efficient way available.
Meet Our Team
Strategy and Development
What Our Clients Say
Having heard Julie and Neil speak at a leadership course we attended, I arranged for them to visit our office and run a day with the team. From all involved and me personally, this was one of the best training sessions we have done as a group. Everyone now has a much better understanding about each other and are much better equipped to identify and relate to our customers externally. A win/win for all. Highly recommend.
O’Brien Real Estate
Agent Dynamics are an incredible company that provide incredible insights into yourself as a person and as a professional. Thoroughly insightful!
Head of Corporate Partnerships and Events
The Dexar Group
I have no doubt that like me, many agents find it easy to attend the training session and agree with the benefits of their learning. The difficulty is in implementing the plan when a new listing is about to come on the market or a hot buyer demands your immediate attention. Working with Coach Julie provides a constant reminder to focus on the basics that keep my business operating smoothly and in a less reactive and ad hoc manner. In addition, working with Coach Julie was also a huge benefit during times of change in my career. For example, Julies guidance was invaluable when I first employed a PA and Julie was able to keep me motivated and productive when re-establishing myself after a period of extended leave.
Before Agent Dynamics we were paying recruitment companies at least $50,000 a year to do our recruitment. And, of course, we would expect them to pre-qualify and interview people, and quite frankly that just wasn’t happening — and it cost the business in a big way. Not only in recruitment costs but also for property management contracts going out the door.
Since the profiling has been done, we haven’t really had any loss in retention. We’ve got a hundred percent stability inside of the business and it really does assist us in moving forward.
Jones and Co. Property
Thank you for the honest critique and personal feedback. I now have greater understanding of my profile and a specific set of strategies to move myself forward in alignment with my strengths, whilst maintaining my unique flow.
Julie and Neil are very professional in their approach and totally explain how the Agent Dynamics Profiling System works. The communication with myself and the team was excellent and the team found the two hour session of great benefit. I now will be able to use this information to better train individuals and revisit the staff I have and the roles they play in the office. Definitely very interesting and useful, I highly recommend the session and using their expertise with people and real estate to improve the office dynamics.
Just had an amazing debrief with Julie and Neil. What wonderful people and such insight. I have a lot more clarity of how my dominant traits can allow me to work better with my team, clients and within my flow. I feel refreshed and excited about implementation.
Your Property Services
WOW!! This training was amazing! Knowing the truth of who I am, gaining awareness of what makes me tick and why when I was doing the systems, which would become monotonous. NOW I know why – as its not me. I didn’t realise if I don’t have several true connections during the day how it upsets me. I knew I never liked to be micro-managed, now it’s been confirmed! lol
Stockdale & Leggo Craigieburn
Having reviewed a number of different personality profiling systems, Agent Dynamics is highly effective and simple to use for a whole team.
Working with Julie has been a game changer! The profile debrief provided huge value and understanding for our team. We now communicate much better and we have eliminated a lot of frustration and improved our collaborations.
We are now expanding on our experiences to significantly improve our communication with clients by recognising their profile traits.
Thanks Julie and Neil, our experience has been very very positive.
Soul Property Agents
I loved completing the questionnaire for myself but also to learn about other profiles other than my own so as we grow as a company, we can build the right team.
White House Property
Working with Neil from Agent Dynamics using their Team Solutions program has made our hiring process a lot easier and it is seen to be very professional by the candidates we are interviewing. The Agent Dynamics team help right from the outset by helping put together the advertisement for the job, to going through resume’s, and then profiling the candidate. Neil was easily contactable and kept me informed throughout the entire process. The Agent Dynamics profiling system has helped me make more informed choices when choosing a suitable candidate for our advertised position and I would recommend to use Agent Dynamics to have your whole team profiled as well as any new team members.
Working with Neil and Julie initially I was not sure if this would make a difference to our business as I had great systems and procedures in place and felt that I did not need any help but the person who recommended them to me suggested this would be great for our business. I am extremely pleased with the outcome and my self confidence and self belief has been amazing.
Without a tertiary education — how do you learn to become a leader, if not by trial and error? Loved the breakdown of topics. Loved the discussion from the other Principals. Good to discuss leadership styles outside the Franchise Group as well.
While I have done many different “personality tests”, the Agent Dynamics test and follow up session with Julie was the first time a “test” has been expertly related to the best tactical and strategic steps to working within the real estate industry at your optimal flow state. This clarity as to why you flounder or flourish in particular working styles is a game changer! Highly recommend.
Thrive Real Estate Group - Denver
Julie Davis and Neil Williams have the solution to increasing your workplace’s productivity and getting the results you want! Their Agent Dynamics testing and profiling revealed personal strengths as well as which personality types we were missing and needed to achieve our business goals. Super insightful, it’s a valuable tool I highly recommend when it comes to recruiting and placing employees in roles they’re ‘naturally’ suited to so you get the best results from them.
I am writing this testimonial as a thank you for the wisdom and care that you have showed towards me as a client. I am also writing this so prospective clients can get an idea of my experience with you and what they can expect. I first met Julie when I was at re/max. She was invited as a guest speaker to talk at a re/max training event. I was immediately impressed by her direct and effective approach. She instantly had everyone’s attention and provided the group with excellent skill based ideas that we could implement straight away. She also spoke a lot about having the right head space, attitude, and about several psychological aspects of our work. Julie really is more than a highly sought after real estate coach. She is also a life coach. While working with Julie it became evident as to what my why was in real estate, and as a result I have made many positive changes in my life and business. That process was quite confronting and uncomfortable but I have Julie to thank for it. Julie’s marketing ideas are first class. The habits that she can help you form are also first class. Her emphasis on relationships is also very strong. There have been many fabulous nuggets that she has imparted on me to which I am grateful for. If you are thinking about getting a coach you are welcome to phone me directly about my experience as I am certain you will gain a better quality of life and reach your goals sooner if you work with Julie. On a personal note, you will be hard pressed to find a more giving and caring person than Julie. She really is one a billion. Julie, I look forward to a great year with you.
Julie from Agent Dynamics has played a pivotal role in my personal growth over the past 18 months, since we began working together.
Completing my personality profile gave me so much insight into myself, how I think and function and most importantly how I work in a team environment.
Getting to know yourself on a deeper level really can be life changing!
I honestly found that after my initial consult with Julie, I was so much more aware of myself which has helped me tremendously in my role as a leader in our business.
Julie, from the bottom of my heart – thank you.
General Manager | Licenced Estate Agent
Eview Group - Mornington Peninsula
We quickly saw the value that Agent Dynamics could provide to our business and had our whole team profiled… helping us to ensure we had the right people in the right positions. Our culture improved after each team member understood themselves as well as their colleagues.
Harcourts Adelaide Hills
Whilst we all know that there are many forms of organisational profile testing out there, I love that Agent Dynamics is Real Estate specific due to Julie and Neil’s combined extensive industry experience. I love that they can use their own business as a case study on the gaps in their own business to identify how their additional team member is the perfect fit and why – so very relateable. The profiling helped me understand so much of what comes naturally to myself, what type of structure I need to work effectively, how to work in better with my business partner and the exact type of profile we will need once we are in a position for administration support. So crucial to the success of a new small business but to anyone’s business!
Fundamental ideas and thoughts which make it sound easy and indeed if followed should be easy. A very day and thank you, Julie and Neil so much.
I was lucky enough to have private coaching with Julie and Neil a few years ago, I was new to the industry and was struggling to find the right direction that worked for my personality. I had intense profiling and excellent advice for my 3 months of training. The team were awesome, and now they work on agencies, setting a bigger picture for growth and structure.
If you believe your organisation is lacking in any way then try Agent Dynamics. They will give you expert advice and steer you in a growth direction that you may not have even considered.
I can only say thank you, Julie and Neil.
Raine & Horne
As Julie and Neil analysed my profile, I felt like I was getting to know myself. It was like an epiphany! Suddenly I realised why I explode with energy and passion when I set about creating and developing and why I avoid doing other tasks- it’s because I am in my flow. I’m using my ‘God’ given talents to do what I am best at. It’s like when planets align, however in my case I feel like my heart, soul and head align, and that’s because they do.
Not only was it useful to truly understand who I am, but as my daughter also works in our company we could see how strong we were in some areas of our business and where our limitations were in others. We saw the big picture and now know who we need to complete our team as well as balance our business. Agent Dynamics Profiling System is an absolute must for every real estate business, in particular the property management team.
Property Management Business Consultant
I’ve done a lot of profiling in the past but felt that this was one of the more relevant ones given it’s been tailored to our industry. It helped me think through the design of my team and also where I need to work on my weaknesses. Julie was very consultative throughout the process and I felt comfortable discussing areas I could improve as well as areas I do well. It was a very useful process and I’m so glad I did it. Thanks Julie!
Julie and Neil have provided us with impartial and invaluable advice on both a professional and personal level. Their experience, knowledge, insights and honesty have provided us with greater clarity and direction and will no doubt prove to be invaluable as we look to take Pure Leasing to the next level!
Pure Leasing Central
My career is so much easier after understanding what my flow is. The team are knowledgeable, sincere and I always felt like they cared for my success. Julie and Neil are great people to learn from.
Julie and Neil were fantastic. They helped us to further understand both our own personality types, as well as those working in the office with us.Their insight into personality profiling will allow us to better leverage our skills and time to make our agency more efficient and profitable.
Thanks a lot!
Eview Julie Ormston & Partners
Julie and Neil have a fool proof system that highlights the strengths and challenges of individual roles in the work place. They can also help facilitate a constructive discussion between colleagues that can get things out in the open in a fun non-threatening way. They were extremely generous with their time and feedback. It was clear they were passionate about how they can instigate productive positive change in a real estate context. I especially felt relieved that I had a plan to work towards where I was struggling with my role personally. I have already relaxed and improved a 100% in my role and it’s only been a week since our meeting.
Definitely something I would recommend to others. It is a very interesting and worthwhile concept and results were eye opening.
Client Services Manager
EView Julie Ormston and Partners
I would highly recommend your company and services to anyone. Neil was a great presenter and I was thoroughly interested all day. I was surprised with the outcome of my report, and at first I was skeptical upon completing the survey… saying to myself “oh just another course management want completed” But… I mentioned to managers and Neil, that this was the best exercise I have ever completed in Real Estate.
Senior Property Manager
Jones and Co. Property
A soul-searching workshop with excellent content. Interaction with agency leaders and positive action. Plans to be implemented.
Griffith Real Estate
As always, Agent Dynamics over delivered in knowledge and content. I never realised how much I needed this workshop until I did it. What I learnt today I have no doubt will improve my business and team progress for all involved.
I highly recommend this course to any Principal or Agent with a team or EBU.
Stone Real Estate
Having goals is great, realising them is something else!
I had a vision of where I wanted to go, what I wanted to achieve but I couldn’t easily see how to get there. A one-off strategy session with Julie and Neil set me on a path to my biggest year to date and seven figures in personal sales income.
I’ve seen my business go from ground zero to now being an attraction agent for million dollar plus properties in my market place. $160k in one month from the sale of four properties. Julie and Neil have taught me how to leverage my inherit skill set and harness the power of being in flow.
They now play a permanent role in my goal and strategy planning and I couldn’t be happier. It’s the smartest move I have made in a long time.
I highly recommend any agent or team to book in a day with Neil and Julie. I personally booked in a strategy day with them for myself and my team and it was one of the best and most useful sessions I’ve ever done to assist my business growth and functionality. You won’t regret it and the return on investment far outweighs the initial cost, just do it!
Stone Real Estate
A really great, informative day for the whole Team!
You really get a great understanding and insight into your own personality but also your colleagues and how to get the best our of everyone and each situation. I would highly recommend Julie and Neil, they made the whole day really excellent and kept everyone involved and allowed for lots of questions and explained everything really well. 5 stars for the whole day!
Thanks Julie and Neil!
Personal Assistant & Sales Administrator
Vivian's Residential Real Estate
Neil & Julie conduct an excellent program, our team really enjoyed the day, discovering & understanding their profiles.
Identifying your profile is something that every individual should do, and the sooner the better. It gives you an understanding of who you are, why you’re like that, and how you work, on a platform that is easy to understand. Identifying your strengths and weaknesses as a whole, not just ‘job’ related is invaluable and Neil + the Team are amazing to work with. I highly recommend investing in yourself, for a life long benefit. Thanks Neil, Julie and Jo.
Kevin Green Real Estate
I highly recommend the Agent Dynamics Profiling System. There is great power in this process. It will help you make better recruitment decisions, get more from your team members and learn so much about yourself. All real estate principals should invest in this. It will save you time, money and unnecessary stress. Julie’s extensive knowledge of real estate complements the service incredibly well.
I just wanted to say how fantastic I thought the workshop was that I attended on the weekend. I got heaps of useful information and the crew that came were simply awesome. I especially loved the help with the dialogue which I will certainly be implementing too!
Real Estate by Kylie
I can’t believe its February already! Happy anniversary I hope you guys enjoyed some special time together to reflect on some great memories. I finally have my head back in the game after a fantastic break, the sleeves are rolled up & head down. Bring on 2014 Looking at my year that was & the exciting breakthroughs I made with attitude, gratitude & real estate I can honestly say I learnt more last year than ever before. The changes you made for yourself & the way we communicated in the 2nd half of the year was also a huge step forward & was extremely beneficial in my development. I’m now looking at what I want out of 2014 & making plans for even more growth. I’m excited at the opportunity of this year & it being my best yet. I have decided I have invested enough money already on training & planning & trying to find the silver bullet! This year I am going to go back over the 3 years of our coaching & Sheargold’s training days & ring the neck out of what we haven’t implemented or changed. When you are available let’s have a chat, your positive energy, direct approach & excellent skill set have made my coaching sessions unreal! I will certainly miss the sessions but it’s time for me to challenge myself & put into practice everything I have learnt from you. You wouldn’t believe how calm & confident I have started this year. It feels better than ever & we have definitely faced a few challenges already.
Griffith Real Estate
Julie, a massive thank you to you and Neil for your time yesterday. I enjoyed my time with you both and understanding my profile on a much deeper level but my big AHA moment is realising what my challenges are, acknowledging them, taking ownership of them and surrounding myself with people that not only compliment me but I compliment them to.
The biggest thank you comes with the fact that this travels in to my personal life too.
Although I have completed many profiles over the years, I do believe that it’s your passion for what you do that makes this whole process resonate with me.
EView Discover Residential
The Agent Dynamics system applies to all facets of Real Estate and all types of real estate professionals – salespeople, property managers, business owners and importantly support teams. I have adapted and developed systems to create balance in my business but now that I have my Agent Dynamics Profile report, I can truly say I’ve experienced the eureka effect!
Once Agency - Pinkerton Properties
It was with absolute pleasure to be shown the Agent Dynamics profiles. Recently we have had our entire REJS team profiled. As a Recruitment Specialist I have done many profiles over the last 10 years plus, however after doing the profile with Agent Dynamics, I found it to be very clear and easy to understand for not only me, but all of my team. Just follow the link and complete the testing and then once the results come back you are given a debrief by Julie or Neil. This was GOLD, trust me this is the part that I got the full understanding of each of the team at REJS and of course myself.
To be given the debrief in detail so I could fully understand my profile and why I am like I am was fantastic. Then to understand why we are all so very different in the team and how we can communicate to each other meant I was able to better understand how to manage myself and my team. What we also got was clarification on who we currently have on board and what profiles we may require in the future to continue to build the team around Australia.
My STAR profile clearly aligns me to the brand and why I’m at the front all the time in Social Media and the networking circuit. (Stars are the best promoters. They need to lead from the front. Give them the chance to shine and give them the space to deliver results without tying them down.) I can also clearly understand why Richard Taylor my husband and business partner of REJS is a LORD and why we do work so well together with such a brilliant combination.
I would highly recommend any office to use the Agent Dynamic Profiling System to gain an understanding of yourself and your team and how best to manage them. We are recommending Agent Dynamics to our clients once we have placed a new employee to their team and to recommend them to gain an understanding of their team.
I would like to show my appreciation for the work you both did through Agent Dynamics in regards with the Wiseberry Heritage Group.
After meeting you both at Elite Agent Magazine Super Six Transform it was clear to me through your coaching that knowing what you are and who you are and surrounding yourself with your weakness is a very clever move. With 7 offices and over 100 staff I knew that it was very important for me to know the major players in my team so we had us all profiled and then spent some time learning how to co-ordinate that better.
As my management and leadership team were well in control, I then decided to do what I loved and went back to the tools. Your guidance about strengths and weaknesses helped me set up my own pod team and this allowed my listings to go from 4-5 per month to 15-16 per month, sales went from 3-4 to 16 and this month on target for 20 plus – even after taking a week off.
Getting into the flow is vital for all businesses and the small amount you spend to be heading in the right direction with Agent Dynamics is insignificant compared to the large profit to be made and the exciting culture you create by having people doing what they are great at.
I highly recommend Julie and Neil to anyone who wants to go to another level in their own personal performance or for those companies ready to take the next step like ours has. Thank you so much for your guidance and friendship along the journey so far.
Thank you, for generously sharing your invaluable knowledge. Very constructive, practical information, which I found enormously useful.
Lindi Kim Sing
I would definitely recommend Agent Dynamics especially if you’re working in a team environment. Even in your personal life, it’s still worth going through the assessment, that way you have a very good understanding on how those close to you like to see and receive information as well as how they behave. Getting a better understanding of all this, in my opinion, helps with more harmonious relationships.
Harcourts Beyond - The Henry Wong Team