Leaders take the “Lead” when the Team is looking for someone to direct them to a particular goal.
That goal can either be planned or a “situation”.
If it is planned they display Leadership through:
- Consistency of message,
- Consistency of standards and
- Consistency of performance
A person who, over a period of time, has displayed enough practical evidence to the team for the team to say,
“I have faith in this person and they can help me get the right result or the best outcome”.
The number one question raised by most agency Principals is “How do I attract good people?’ and one of the major gripes from salespeople, property managers and the admin team is about the boss.
While experience can be a great teacher it can also be an expensive one particularly in time, team turnover and ultimately financially.
Recognition
Leaders recognise commitment above all else. They understand that a team of committed people will give their business longevity and ultimate success. Leaders get results because they can walk the line between ego and In such an ego-driven industry they need to be conscious of not they need to re Accountability is not setting a team member a KPI and then waiting for a result, that is called a hope strategy. They need to be supported and be accountable to undertake and complete the myriad of steps and tasks required to achieve their goal. Cognize the successes of individuals in being the top lister for the month but avoid rewarding.
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